Author Topic: Can't add Hotmail(outlook) account to AquaMail  (Read 3278 times)

crackisbad

  • Newbie
  • *
  • Posts: 3
Can't add Hotmail(outlook) account to AquaMail
« on: February 08, 2020, 02:20:12 am »
Hello, I am trying to add my Hotmail email to this app and I have not been able to.

I am running a Pixel 2XL with Android 10.

Looking at Outlook's recommendation for setting this up, it looks like the settings are different. Microsoft wants TLS encryption for IMAP but that is not an option. see attached images. I tried changing the default server names to what Microsoft recommends but still got an error message.

Nigelmay

  • Newbie
  • *
  • Posts: 34
Re: Can't add Hotmail(outlook) account to AquaMail
« Reply #1 on: February 08, 2020, 03:54:25 pm »
You have POP selected but the ports shown are usually for IMAP. Try deselecting the POP button.

crackisbad

  • Newbie
  • *
  • Posts: 3
Re: Can't add Hotmail(outlook) account to AquaMail
« Reply #2 on: February 08, 2020, 08:00:11 pm »
That setting didn't change the server name/port/security. see attached

crackisbad

  • Newbie
  • *
  • Posts: 3
Re: Can't add Hotmail(outlook) account to AquaMail
« Reply #3 on: February 12, 2020, 05:48:43 pm »
Any help here? I purchased the Pro version and I can't use two of my four email accounts >:(

Nadejda Fudulska, MobiSystems, AquaMail support

  • Administrator
  • Sr. Member
  • *****
  • Posts: 268
    • MobiSystems
Re: Can't add Hotmail(outlook) account to AquaMail
« Reply #4 on: February 12, 2020, 06:23:00 pm »
Hi,

Please email us at support@aqua-mail.com to have your issue resolved.

Thank you,

Nadia