Author Topic: License question  (Read 2356 times)

whiskey

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License question
« on: January 15, 2020, 02:32:12 am »
I downloaded AquaMail from Google Play Store. The only free version I could find was one that asked me to pay a subscription fee but only after a 7-day trial period, so that's the version I downloaded. The subscription is currently $29/year and there is absolutely no way I would ever pay that for an email client.

I see that AM Pro is "only" $19. I assume it is a one-time fee.

I am very happy with my trial and would like to move to Pro. During the trial, I set up a number of accounts and some semi-deep customization. I'd love to be able to keep that work.

Should I just buy Pro? Is the migration seamless, or do I have to set everything up again?

TIA.

whiskey

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Re: License question
« Reply #1 on: January 15, 2020, 04:24:02 am »
Well, I bought and downloaded AM Pro but it says that AquaMail is not installed on the system and gives me a link to the same subscription-based version on Google Play Store that I already downloaded.

I canceled the subscription but to no avail.

I'm stuck.

phred

  • Sr. Member
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  • Posts: 252
Re: License question
« Reply #2 on: January 15, 2020, 05:37:54 am »
Send an email to AM's support. Find the address on their website or at AM's Google Play entry. Appearances here by AM staff are few and far between.

Re: License question
« Reply #3 on: January 21, 2020, 11:44:06 am »
Hi,

Thanks for purchasing. Did you manage to get your license activated? If not, as phred said, please contact us at support@aqua-mail.com. We expect your reply.

Well, I bought and downloaded AM Pro but it says that AquaMail is not installed on the system and gives me a link to the same subscription-based version on Google Play Store that I already downloaded.

I canceled the subscription but to no avail.

I'm stuck.