Author Topic: Outlook.com Error synchronizing mail  (Read 1642 times)

ChristopherBhe

  • Newbie
  • *
  • Posts: 1
Outlook.com Error synchronizing mail
« on: December 23, 2019, 03:55:45 pm »
Hi, since a few days ago Aquamail suddenly can't access my outlook.com account anymore. I think it was just about after an android update.
I found a thread with a similar problem here: https://www.aqua-mail.com/forum/index.php?topic=2599.0 , but it's an old thread and it couldn't help me.

The error on the main menu says "Error synchronizing mail, Authentication error: NO Login failed: Authentication failure". When I try to manually reset the settings, Aquamail can't sync up the outgoing server, and gives the error: "Outgoing mail server (SMTP): Error connecting failed to connect to smtp-mail.outlook.com/52.97.158.162 (port 587)"

My settings are SMTP-server: smtp-mail.outlook.com, security type: STARTTLS (strict check), server port: 587. Two-factor auth is not set up on my outlook account. I've tried on multiple Wi-fi networks and 4g connection.

Any assistance would be appreciated, thanks.