Push not working

[Andrewwilliams9]

Hi,

Just got a new phone (honor 10 lite) and backed up and restored settings from old phone (Moto g4 plus) but the email Push system isn't working now and emails only arrive if I open the app.

I've tried changing the battery options so it isn't auto controlled and set to run in background, but doesn't seem to help.

On Android pie.

Any ideas?

[Nadejda Fudulska, MobiSystems, AquaMail support]

Hello,

Please go to our FAQ web page https://www.aqua-mail.com/faq/
and search for App not checking mail (with specifics for Android 6+ Doze Mode, Samsung, Xiaomi MIUI, Huawei, ASUS)

Please let me know if we can assist further.

Nadia