Author Topic: Cannot send or receive mail  (Read 1846 times)

rssg

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Cannot send or receive mail
« on: April 17, 2019, 10:57:45 am »
Since the last Update (1.20.0-1447) I cannot send or receive any mail. What is the reason?
I am user of the pro-version on a Samsung Galaxy S6 with android 7.0.
Where can I get the old and working version?

Ralf

Nedialko Kondev, MobiSystems, AquaMail Support

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Re: Cannot send or receive mail
« Reply #1 on: April 17, 2019, 01:11:05 pm »
Hi Ralf,

Please contact us at support@aqua-mail.com with some more details. Any errors/crashes, etc.? Please provide a screenshot of what you see in the app. You can also send us a debug log and we'll investigate:
https://www.aqua-mail.com/search/?q=Creating+a+log+if+something+doesn%E2%80%99t+work+right