"Push" email stopped working for Office 365

[sok]

Push messages stopped working for me on regular IMAP mail. And it doesn't depend on which version, either 1.36 or 1.38. It is more likely that there were problems with the push notification server due to some blocking.

[CesarJuarezit]

It's very unfortunate that Push mail is a problem on Aqua mail. I work in the IT department of our Organization with about 15k employees and subcontractor and we recommended Aqua Mail as a mail client over Outlook for some time now.... it's actually on our Preferred mail app when possible. After having so many issues with Aqua mail's push features and the Outlook mail app mot having such issues, we will have no choice to remove Aqua mail from our recommended and approved app list. We hate to do this since aqua mail has been great for a lot of things over Outlook, but when it's not fucntional for email (which is what the app is made for) there is no other option. Outlook Mail for Android seems to work with no issues. We will add this back on our approved list once the push mail issue has been resolved.

[mikeone]

It's a pity yes.

However, it seems that the problem could also be on Microsoft's side.

https://www.aqua-mail.com/forum/index.php?topic=7157.msg46729#msg46729

[Mick5150]

It's a pity yes.

However, it seems that the problem could also be on Microsoft's side.

https://www.aqua-mail.com/forum/index.php?topic=7157.msg46729#msg46729

The more I see I believe this is true for those using IMAP as it sounds like consistent issues across clients accessing the mail.

For Office365 I have no problems in 1.36 client and other mail clients.  Only when Aquamail moved to the new authentication did it start to have issues (versions 1.37+)

[sok]

Interestingly, the IMAP mail has been working like clockwork for the second day! I didn't configure anything myself, the work resumed by itself.

Problem again 

[scoob8000]

Just wanted to throw my hat in the ring.

I too could not use push with 1.3.8 but works fine with 1.3.6

[sok]

Why are developers not responding to the problem??? The program is still paid.

[Mick5150]

Why are developers not responding to the problem??? The program is still paid.

They are aware of it. I've spoken to Martin in official support tickets on this. They are likely not responding in the forums as it is a very apparent issue (one of the only threads that's quite active on the Forum in the last month or so) and have plenty of support requests already in regarding it.

I see a minor version change to 1.38.1 was released today on the play store. Haven't worked up the courage yet to try it out and see how it plays with Exchange and the push notifications.

[CesarJuarezit]

I can confirm that 1.38.1 (which was just recently updated) did not solve the issue. Push mail is still having problems with the update. Just FYI

[Mick5150]

I can confirm that 1.38.1 (which was just recently updated) did not solve the issue. Push mail is still having problems with the update. Just FYI

Same here.  Tried it last night.  I had hope.  Did some test emails and nothing.  So uninstalled and reinstalled my 1.36 backup.

[hpg38]

me too no better, I think I will only use my Gmail address because less problem than Microsoft

[Dominik]

I don't use FairEmail anymore, but I see in a changelog:

1.1962 - 2022-09-02

* Added workaround for Outlook push messages (IMAP IDLE) bug

Maybe it's the same bug.

[hpg38]

Hello Dominique, of course it's the same bug. Some microsoft 365 or outlook/hotmail accounts no longer work in push since June

[CesarJuarezit]

Just and update. Verisin 1.38 still not working. Version 1.36 still works. For those that want push mail to work I recommend you to still use or switch over to version 1.36.

[Mick5150]

Obligatory update for today's version 1.39 —

Still no push. Rolled back to 1.36.0 :sigh: I guess there at least aren't too many fancy new advantages to the newer releases where going back to 1.36.0 is that much of a disadvantage.