Author Topic: gmail 'mark as read' keep returning ?  (Read 1566 times)

JezUK

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gmail 'mark as read' keep returning ?
« on: April 08, 2019, 10:02:56 pm »
Please can someone tell me how to stop my gmail emails returning even when I delete swipe them ?  They keep returning and it's driving me nuts ! (well, not really, just one of life's unsolved mysteries which I'd like cracked this side of my lifetime).

Nadejda Fudulska, MobiSystems, AquaMail support

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Re: gmail 'mark as read' keep returning ?
« Reply #1 on: April 09, 2019, 03:14:09 pm »
Hello,

The name of the "Deleted" folder must have changed on the server, so trying to move messages there fails.
Easy to check / fix:

- Please long press on the account on the app's main screen.

- Options and folders -> folders

- Let it refresh

- Find [Gmail] and under it either Trash or Bin (or "Deleted" in your language if it's not English)

- Tap this folder's name and choose "Sync with Deleted" from the popup

- Please also check Sent, Drafts and Spam

- Back out of the settings screen and now moving to deleted should work again

Nadia