Author Topic: How do I hide folder name prefix "Inbox.xxxxxx" in my folder list?  (Read 2170 times)

MKANET

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When using Office365 mail, how do I hide the unnecessary prefix Inbox. for every single mail folder?  I already know those folders belong to my inbox :)  The actual folder names don't have Inbox. preceding of them in Outlook for Desktop... Aquamail adds it by default for some reason.

Thanks in advance!

« Last Edit: April 05, 2019, 12:29:49 am by MKANET »

MKANET

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Re: How do I hide folder name prefix "Inbox.xxxxxx" in my folder list?
« Reply #1 on: April 04, 2019, 09:37:05 pm »
Is there a better place to ask AquaMail questions?  I have this feeling I may never get my questions answered here.  I'd really like to resolve this issue.  However, I'm not sure where to ask my questions to get help.

mikeone

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Re: How do I hide folder name prefix "Inbox.xxxxxx" in my folder list?
« Reply #2 on: April 04, 2019, 10:19:09 pm »
Is there a better place to ask AquaMail questions?  I have this feeling I may never get my questions answered here.  I'd really like to resolve this issue.  However, I'm not sure where to ask my questions to get help.
Well, that's 'normal' level of service quality from a company like MobiSystems  8)

MKANET

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Re: How do I hide folder name prefix "Inbox.xxxxxx" in my folder list?
« Reply #3 on: April 05, 2019, 12:22:33 am »
Oh well.  I'll give them a little break, considering AquaMail is by far the nicest email client out currently on Android for Office 365 users.  I've tried them all.

Maybe, a fellow AquaMail user might be able to answer this question at some point.

grumpy

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Re: How do I hide folder name prefix "Inbox.xxxxxx" in my folder list?
« Reply #4 on: April 05, 2019, 09:07:38 pm »
I may be wrong but I don't think you can do this. I requested the feature quite a while back with no response. Quite annoying on a small screen.

MKANET

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Re: How do I hide folder name prefix "Inbox.xxxxxx" in my folder list?
« Reply #5 on: April 05, 2019, 09:14:49 pm »
I just realized that this is a user-to-user forum.  I incorrectly expected that this was a support forum monitored by official support.  I sent an email to their support... I got a response back within just 6 hours!  The support person said he's looking into this issue now.  It's weird, I don't any documentation or screenshots that even show this odd behavior.  It doesn't seem like a "feature"... more like a bug when using Office365 email folders.  I have to say, at least their support replied to me very quickly.  Hopefully, they will provide some useful help to get this resolved; even if it means waiting for a fix for this in the next update.