Notification issues (Android 9)

[greystoke]

I have two issues with my notifications:
1. When I delete an email from the notification, my notifications-sound will be played again after I tap on then first "delete". How can I turn off that second playback?
2. Vibration on my smartwatch does not work anymore. How can I get that working again?

 

[phred]

This -may- apply to one, both, or none of your issues:

There is an entry in the FAQ near the end:
Notification appearance settings - Android 8.0 and newer
https://www.aqua-mail.com/faq/

[greystoke]

This -may- apply to one, both, or none of your issues:

I checked that before to no avail. Notifications, Sound, Vibration and LED are all switched on and are working on the phone. On my WearOS-Smartwatch I get the notification but vibration stopped working for Aqua Mail (It's not hardare-related, vibration for other apps works).

[greystoke]

This is an annoying behavior since long time ago. @support, would you please fix it? No sound should be played here.
Thank you for your comment.

I could swear that it worked before I updated to Android 9 (Samsung Note 8 )

[greystoke]

So I updated to 1.19.0-1434 but the "Bug fixes and improvements" didn't fix the notifications issues :-(

[greystoke]

Still nothing new on this topic? 

[Nadejda Fudulska, MobiSystems, AquaMail support]

Hi,

I've filed the issue. We will investigate it and fix it in the near future.

Thank you for your feedback.

Nadia

[Nadejda Fudulska, MobiSystems, AquaMail support]

Hi,

We were not able to reproduce the issue described above. Can you please provide steps to reproduce it so we can fix it.

Thank you,

Nadia 

[greystoke]

It's stated in the first post:

1. When I delete an email from the notification, my notifications-sound will be played again after I tap on then first "delete". How can I turn off that second playback?

When I receive an email I get a notification and the phone plays my notification sound. When I swipe the notification down to reveal the options (Reply, Delete, Mark Read) and choose "Delete" the notification sound is played again.

2. Vibration on my smartwatch does not work anymore.

I guess that doesn't need any further explanation. The notification is displayed on my Smartwatch (WearOS) but the watch does not vibrate any more (no hardware issue, vibration works on notifications from other apps).

[greystoke]

Any News on these issues?

[greystoke]

Nothing? Not even a "we are investigating the issue"? Guess, development really *is* dead - time to move on :-(

[mabahj]

I've had the same problem for some time (no vibration on my Galaxy Wear smart watch) and this solved it for me: I had the email notification on my phone (pull the notification to the right and touch the gear icon) set to silent. This settings seems to be mirrored on my watch. When I enabled sound on the email notifications, then my watch started vibrating again.

[greystoke]

Nope, doesn't work 

[Radoslav Stoyanov]

Nope, doesn't work 

Hey, please contact us at support@aqua-mail.com

Cheers,
Radoslav