Author Topic: Error checking mail on Aquamail  (Read 236 times)

MrGSM

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Error checking mail on Aquamail
« on: February 08, 2019, 10:46:59 am »
Hi,

From yesterday, i have a problem on Aquamail all versions (the last one also), the apps can not synchronise my mails. The error is :"Error checking mail: Network error: Read error : ssl=(code number) : I/O error during system call, connection reset by peer".

But when i connect by internal VPN (with pulse secure) the application is finally connected.

But, The Samsung mail and Outlook 2016 can be connected directly to internet without any problem.

What's happen ? and how can i fix this problem.

Thanks.

Nadejda Fudulska, MobiSystems, AquaMail support

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Re: Error checking mail on Aquamail
« Reply #1 on: February 12, 2019, 03:55:15 pm »
Hello,

Please email us at support@aqua-mail.com to have your issue resolved.

Thank you!

Nadia