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Author Topic: Apple Mail Authentication Problems  (Read 2046 times)

rhatt

  • Newbie
  • *
  • Posts: 1
Apple Mail Authentication Problems
« on: December 21, 2018, 12:43:32 pm »
Hi,
I'm trying to get my Apple Mail Account working with AquaMail.

What I've done so far:
  • Tried to set up a new account with AquaMail. Ive chosen "Internet Mail"
  • Generate an application specific password via appleid.apple.com
  • Tried to make the login work with that application specific password
I always get the message: IMAP Authentication failed. Seems that the server is not accepting my app specific password.
Any idea to get the things done?
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Nadejda Fudulska, MobiSystems, AquaMail support

  • Administrator
  • Sr. Member
  • *****
  • Posts: 268
    • MobiSystems
Re: Apple Mail Authentication Problems
« Reply #1 on: January 03, 2019, 04:27:40 pm »
Hi,

Have you managed to add your account to Aqua Mail? If not, please email us at support@aqua-mail.com to have your issue resolved.

Thanks,

Nadia
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Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Apple Mail Authentication Problems
« Reply #2 on: January 04, 2019, 06:33:25 pm »
Aqua Mail sends the login and the password exactly as entered.

Please take this up with Apple support.
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Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/
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