Author Topic: Restore all accounts after phone stolen  (Read 2520 times)

giacomopaita

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Restore all accounts after phone stolen
« on: October 12, 2018, 10:40:45 am »
Hello everyone,
Yesterday I lost my phone and probably was stolen.
After this I wiped out all data and settings by the remote application "find my android device".
Now I've made a fresh reinstall on another phone, and of course I've reinstalled AquaMail.
In my stole phone I've multiple account in AquaMail: is there a way to restore all them? The primary account is Gmail, in remember there was an option to restore all the secondary account connected to it.
At least, other mail client apps have it for sure, and i think i could bet aquamail have it...
Thanks


Kostya Vasilyev

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Re: Restore all accounts after phone stolen
« Reply #1 on: October 12, 2018, 12:40:31 pm »
Re: In my stole phone I've multiple account in AquaMail: is there a way to restore all them

No sorry there isn't.

Once you set up your new phone I recommend you use Aqua Mail's backup feature (to save your accounts and settings) and let it upload the backup file into cloud storage (we support Google Drive, OneDrive, Box.com, Dropbox).

In 1.16 it's in the menu on the app's main screen.

In 1.17 it's in app settings -> storage.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/