Author Topic: Trouble with pro license  (Read 2327 times)

rwebb616

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Trouble with pro license
« on: March 29, 2019, 11:19:31 pm »
Hi,

I purchased Aquamail Pro through the play store 7/16/2018 for the special $4.99 price.  I just did a factory reset on my phone and now the pro in the play store is showing that it is not purchased and at $9.99. 

I went to my order history in the play store and it shows record of the purchase.  How do I get this so I can install the unlocker key? 

I did back up and restore my account settings and the app appears to be working unrestricted, but I don't know how to tell if it's operating as pro or in some trial mode.

Thanks
Rich

mikeone

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Re: Trouble with pro license
« Reply #1 on: March 29, 2019, 11:27:32 pm »
You could try to set up a third mail account to see, if the app is in the Pro mode.
[The free version is limited only to two accounts]

rwebb616

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Re: Trouble with pro license
« Reply #2 on: March 29, 2019, 11:30:14 pm »
Oh okay - I have 3 accounts set up now... does the trial allow full functionality for a period of time though?

Rich

mikeone

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Re: Trouble with pro license
« Reply #3 on: March 30, 2019, 12:17:01 am »
Oh okay - I have 3 accounts set up now... does the trial allow full functionality for a period of time though?

Rich
The free version offers full functionality, unlimited in time, with the exception of:

• maximum of two accounts
• No Push mail for Exchange (corporate mail) accounts
• No per-account identities (aliases)
• Will add a promo signature to sent messages
• Not ad-free

https://www.aqua-mail.com/download/
« Last Edit: March 30, 2019, 12:20:04 am by mikeone »

rwebb616

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Re: Trouble with pro license
« Reply #4 on: March 30, 2019, 12:24:33 am »
So then based on that information it would seem that it is running the pro?  Is license information restored with settings backup/restore?

Rich

mikeone

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Re: Trouble with pro license
« Reply #5 on: March 30, 2019, 12:36:52 am »
So then based on that information it would seem that it is running the pro?  Is license information restored with settings backup/restore?

Rich

Yes, obviously.
If you still run in trouble, you should find help on this page

ttps://www.aqua-mail.com/troubleshooting/