Author Topic: Bigger fonts character (random phrases or words) when reading on Gmail  (Read 1244 times)

lottifab

  • Newbie
  • *
  • Posts: 4
 Hi

Something weird happens when composing email on Aquamail, and reading them on Gmail. (my company host)

It's random, it's unwanted.

Basically, on some phrases or words, the message gets BIGGER FONTS characters, like somebody is activating or deactivating something while typing (not that I know or can control at least).

This does happen on some emails, but not in other.

The weird thing is that if you read the sent mail on aquamail... You cannot see this!!
All looks ok!!

Do you know a way to fix and avoid this?

Thanks a lot!

Inviato dal mio MI 5 utilizzando Tapatalk


Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12742
Re: Bigger fonts character (random phrases or words) when reading on Gmail
« Reply #1 on: September 07, 2018, 09:55:50 pm »
We'll need sample emails as .eml attachments:

- An example of such email with "random size changes"

- Screenshots of this email in Gmail web mail

- The original email that you were replying to, also as .eml

Please send to support / at / aqua-mail / dot com.

*** How to Save an Email as an EML File in Gmail

https://www.lifewire.com/save-an-email-as-an-eml-file-in-gmail-1171956
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lottifab

  • Newbie
  • *
  • Posts: 4
Re: Bigger fonts character (random phrases or words) when reading on Gmail
« Reply #2 on: January 08, 2019, 11:39:11 am »
Hi
I've done what you asked.
Actually I've sent 2..3...4...5..I can't recall how many sample emails but I'm not getting any serious support/solution from MobiSystems support..

Ms-45971 was the ticket number.

What can I do??

I'm dealing with this problem more than 6 months now... Without a solution.

Thanks

Inviato dal mio MI 5 utilizzando Tapatalk


julenardo

  • Newbie
  • *
  • Posts: 3
Re: Bigger fonts character (random phrases or words) when reading on Gmail
« Reply #3 on: October 12, 2020, 07:06:42 pm »
Any news on this issue? I am facing the same problem and cannot find a solution. I am about to change the email app because it looks unprofessionally when sending such emails to clients etc.