Author Topic: Activation after uninstalling  (Read 2703 times)

thorinok

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Activation after uninstalling
« on: August 05, 2018, 11:25:27 am »
Hi
I had to uninstall Aqua mail, and now that I have reinstalled it I can only set up 3 outgoing email addresses. I go through the normal process but the additional email address simply do not appear.

Can anyone assist? I need at least 40 functioning addresses for work.

Thorinok

phred

  • Sr. Member
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Re: Activation after uninstalling
« Reply #1 on: August 05, 2018, 02:45:54 pm »
Are you using the paid version? The free version has a limit on the number of accounts that can be configured. I thought the limit was two, but it might be three.

thorinok

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Re: Activation after uninstalling
« Reply #2 on: August 07, 2018, 12:24:28 am »
Hi
Yes I am using the paid version.

Kostya Vasilyev

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Re: Activation after uninstalling
« Reply #3 on: August 08, 2018, 06:56:31 pm »
By "addresses" you mean accounts?

Re: I go through the normal process

And "the normal process" you mean here is adding accounts into the app?

Menu -> Add Account or Settings -> Manage Accounts -> Add Account?

Re: the additional email address simply do not appear

Do not appear where? All added accounts should be visible on the app's main screen (at least).

Are they? If not - are you saving your accounts at the end of the "add account" flow?

If they are - then they are not available on the compose screen in the drop-down that lets you choose the "send from" address / account?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/