Poll

AquaMail pro SMTP error

Smtp error
0 (0%)
Galasy S8 +
0 (0%)

Total Members Voted: 0

Voting closed: November 02, 2018, 04:09:52 pm

Author Topic: SMTP error/ Galasy S8+  (Read 2438 times)

vikiviki007

  • Newbie
  • *
  • Posts: 3
SMTP error/ Galasy S8+
« on: August 04, 2018, 04:09:52 pm »
I have problems so send my e-mails. Everytime I want to sent an e-Mail I get a SMTP error. I don´t know what to do. I tried to uninstall the Programm and to look off. I also check the WLAN and the Network, it is alright.  I have an Samsung Galaxy S8+.  And now I don´t know what to do.

phred

  • Sr. Member
  • ****
  • Posts: 384
Re: SMTP error/ Galasy S8+
« Reply #1 on: August 04, 2018, 04:38:56 pm »
Have you been using AM and this SMTP server previously with no errors and all of a sudden there are errors? Or is this a new install and the first time you've set up this account?

Can you be more specific as to exactly what the SMTP error says?

Have you confirmed that you're using the correct SMTP server and that there are no typos?

Have you confirmed that your logon credentials are correct and without typos?

vikiviki007

  • Newbie
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  • Posts: 3
Re: SMTP error/ Galasy S8+
« Reply #2 on: August 06, 2018, 02:11:32 pm »
Yes I have using this server previously with no errors. The SMTP error says "550 please activate the SMPT option" but the SMPT option is activated. And the logon credentials are correct and without typos.

Kostya Vasilyev

  • Hero Member
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  • Posts: 12740
Re: SMTP error/ Galasy S8+
« Reply #3 on: August 06, 2018, 07:19:53 pm »
Re: 550 please activate the SMPT option

This error comes from your mail server, not from Aqua Mail.

Sounds like you need to log into your mail server's "control panel" and "activate" SMTP.

Maybe your mail provider is freenet?

https://kundenservice.freenet.de/artikel/1888

Quote
Please activate the SMTP option (freenet.de/hilfe)

Als Schutzmaßnahme vor Missbrauch durch Spamversender ist eine kostenlose Freischaltung Ihrer E-Mail-Adresse für die Nutzung des SMTP-Servers erforderlich. Weitere Informationen hierzu finden Sie unter folgendem Link SMTP-Freischaltung.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

vikiviki007

  • Newbie
  • *
  • Posts: 3
Re: SMTP error/ Galasy S8+
« Reply #4 on: August 06, 2018, 11:15:38 pm »
Thank you now it works. :)