Author Topic: Version 1.17.0-1194-dev - "work in progress" - not in Google Play  (Read 15814 times)

Kostya Vasilyev

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #30 on: August 09, 2018, 09:31:48 pm »
Re: Here is what I saw immediately press "Log in with company portal".

Thanks.

And you sign in here - and get the message about "device required to be managed" ???

Weird! Because that *is* the InTune app which is the "thing" that is supposed to "manage" your phone.

If you run Company Portal app on its own - is your account already there?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lijunle

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #31 on: August 09, 2018, 09:40:13 pm »
Here is my company portal. Now sure if it is same as yours.

Kostya Vasilyev

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #32 on: August 09, 2018, 10:07:58 pm »
RE: Here is my company portal. Now sure if it is same as yours.

According to your log it's same app - but 1) styled differently 2) won't let Aqua Mail log in :)

Do you see your account in the corporate app - if you choose "My Profile" from its three dots menu?

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lijunle

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #33 on: August 09, 2018, 11:08:33 pm »
Yes. Here it goes.

lijunle

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #34 on: August 09, 2018, 11:10:02 pm »
Besides, I am using Android Pie. Not sure if it is related.

Kostya Vasilyev

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #35 on: August 09, 2018, 11:21:36 pm »
Re: Besides, I am using Android Pie. Not sure if it is related.

Could be, I don't know. Maybe InTune app has an issue with that?

I just know that - and see from the log - that we do "ask" the InTune app to "let the user pick an account and return its info back to us" - and instead it's asking you to sign in, as if your corporate account did not already exist there.

1 - Can you try this app, would it work?

This uses Microsoft's Official Library That Works With InTune (tm) called ADAL

https://www.aqua-mail.com/download/Office365Login-app-release.apk

Just to get an additional data point.

When you run this app it will try to log you in.

I just need a "did it work or not" - yes / no - and if it fails too, would it fail the same way as Aqua.

2 - Can you try rebooting the phone just in case?

In my experience InTune app is "finicky" :) putting it mildly.


Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lijunle

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #36 on: August 09, 2018, 11:26:38 pm »
Hmm.. Your demo app does work for me and show the "Pick account" page. Without any reboot.

Kostya Vasilyev

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #37 on: August 09, 2018, 11:52:25 pm »
Re: Hmm.. Your demo app does work for me and show the "Pick account" page. Without any reboot.

OK thanks this is useful.

The ADAL library didn't fit into our existing code structure - so we use the relevant "bits and pieces" of its code in our app.

I'll have to review for any differences, will post when I have news.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lijunle

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #38 on: August 09, 2018, 11:53:47 pm »
Great! Thank you!

Kostya Vasilyev

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #39 on: August 09, 2018, 11:58:10 pm »
Re: Great! Thank you!

And just to be clear about the sample app:

- You started it

- It showed a progress window, briefly (maybe too briefly to even see it)

- And then took you into InTune app and you were at the Pick Accounts screen there (and tapping an account worked, took you back into the sample app and showed account info).

----

Can you still try to reboot the phone and then try Aqua again?

Android keeps some "interaction history" per app, rebooting will clear that.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lijunle

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #40 on: August 10, 2018, 12:13:02 am »
About sample app, it behaves as exactly as what you described.

About reboot, I did reboot to try the AquaMail, still not working for me.

Kostya Vasilyev

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #41 on: August 10, 2018, 12:19:10 am »
Re: About reboot, I did reboot to try the AquaMail, still not working for me.

Thank you.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #42 on: August 10, 2018, 12:55:03 am »
Let's see if this helps:

https://www.aqua-mail.com/staging/AquaMail-market-1.17.0-1209-dev-1a7b4f206fbd.apk

If it doesn't - I'd appreciate a new debug log from this version.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lijunle

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #43 on: August 10, 2018, 01:39:56 am »
Let's see if this helps:

https://www.aqua-mail.com/staging/AquaMail-market-1.17.0-1209-dev-1a7b4f206fbd.apk [nofollow]

If it doesn't - I'd appreciate a new debug log from this version.


Still now working. The log is attached.


Kostya Vasilyev

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Re: Version 1.17.0-1194-dev - "work in progress" - not in Google Play
« Reply #44 on: August 10, 2018, 12:28:17 pm »
Re: Still now working. The log is attached.

Thank you for the new log.

What you get after tapping "Log in with Company Portal" - still the same?

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/