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problem to view message from gmail
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Topic: problem to view message from gmail (Read 3933 times)
cereal killer
Newbie
Posts: 1
problem to view message from gmail
«
on:
July 17, 2018, 11:55:16 am »
hello everybody!
i just installed Acqua mail and set it for gmail. i don't have gmail app so i set it with imap protocol.
I can see all message inbox but when i want read it this message appears (see on attached file)
any idea?
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Kostya Vasilyev
Hero Member
Posts: 12740
Re: problem to view message from gmail
«
Reply #1 on:
July 18, 2018, 09:39:41 pm »
It's not a Gmail problem or a Aqua Mail problem.
The Android "piece" which we (and all other email apps) use to display message text is either missing or corrupted.
On 5.0 - 6.0 inclusive it's
https://play.google.com/store/apps/details?id=com.google.android.webview
On 7.0 and newer it's
https://play.google.com/store/apps/details?id=com.android.chrome
Please try to "uninstall updates" using the Google Play app, reboot the phone, re-install updates - should fix it.
Logged
Creating debug logs for diagnostics:
https://www.aqua-mail.com/troubleshooting/
The official FAQ:
https://www.aqua-mail.com/faq/
Лог-файлы для диагностики:
https://www.aqua-mail.com/ru/troubleshooting/
Вопросы и ответы:
https://www.aqua-mail.com/ru/faq/
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problem to view message from gmail