Author Topic: Get virus messge after last update  (Read 4698 times)

poet-man

  • Newbie
  • *
  • Posts: 19
Get virus messge after last update
« on: June 27, 2018, 06:39:40 pm »
I get a virus message from avira antivirus security pro, telling that aquaMail contains
ANDR.airbrush A.GEN
telling me this is a potencially unwanted element and should be deinstalled
Did not do that before AquaMail got last update installed.
What does it mean and what to do
Thx

fatcat

  • Newbie
  • *
  • Posts: 1
Re: Get virus messge after last update
« Reply #1 on: June 27, 2018, 10:43:50 pm »
I'm getting the same message using avira antivirus security free.  AquaMail updated about 45 minutes ago, promptly got the notification.

Nadejda Fudulska, MobiSystems, AquaMail support

  • Administrator
  • Sr. Member
  • *****
  • Posts: 268
    • MobiSystems
Re: Get virus messge after last update
« Reply #2 on: June 28, 2018, 04:48:51 pm »
Thank you for reporting this. The app is virus-free. We found out the reason for the false virus alert you saw and we will address it with the next update.

poet-man

  • Newbie
  • *
  • Posts: 19
Re: Get virus messge after last update
« Reply #3 on: June 29, 2018, 01:17:25 pm »
Thank you for reporting this. The app is virus-free. We found out the reason for the false virus alert you saw and we will address it with the next update.

Thanks a lot

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

poet-man

  • Newbie
  • *
  • Posts: 19
Re: Get virus messge after last update
« Reply #5 on: July 13, 2018, 07:04:05 pm »
Thank you for reporting this. The app is virus-free. We found out the reason for the false virus alert you saw and we will address it with the next update.

Thanks a lot

Still get this virus message. Should be solved by now?
What can I do to get rid of this?

phred

  • Sr. Member
  • ****
  • Posts: 384
Re: Get virus messge after last update
« Reply #6 on: July 13, 2018, 10:09:57 pm »
Still get this virus message. Should be solved by now?
What can I do to get rid of this?
Did you follow the link that Kostya posted? And installed the version in that link?

poet-man

  • Newbie
  • *
  • Posts: 19
Re: Get virus messge after last update
« Reply #7 on: July 14, 2018, 08:49:14 am »
No, I did not. Thought that this would come by update anyway.
So - why is it necessary to install something extra, that is NOT coming by update via PlayStore? .... just want to know, so could you please explain.
After that update posted by Kostya .... do I still have last version installed on my tablet, I had by last update, that came yesterday?
Thank you.

mikeone

  • Hero Member
  • *****
  • Posts: 2762
Re: Get virus messge after last update
« Reply #8 on: July 14, 2018, 11:09:14 am »
No, I did not. Thought that this would come by update anyway.
So - why is it necessary to install something extra, that is NOT coming by update via PlayStore? .... just want to know, so could you please explain.
After that update posted by Kostya .... do I still have last version installed on my tablet, I had by last update, that came yesterday?
Thank you.
It should come by update via PlayStore, but it's an "Staged rollout":
The update is currently visible from 25% of all devices, randomly picked by Google

https://www.aqua-mail.com/forum/index.php?topic=6717.0

poet-man

  • Newbie
  • *
  • Posts: 19
Re: Get virus messge after last update
« Reply #9 on: July 14, 2018, 12:34:05 pm »

Did you follow the link that Kostya posted? And installed the version in that link?
[/quote]

Cannot install it. Says apk is not ok. Next download … same result.
Will wait for PlayStore-update

mikeone

  • Hero Member
  • *****
  • Posts: 2762
Re: Get virus messge after last update
« Reply #10 on: July 14, 2018, 03:03:28 pm »

Did you follow the link that Kostya posted? And installed the version in that link?

Cannot install it. Says apk is not ok. Next download … same result.
Will wait for PlayStore-update
[/quote]
mmh...
Just tried to download and installed this apk without any problems:

https://www.aqua-mail.com/forum/index.php?topic=6717.msg40436#msg40436



poet-man

  • Newbie
  • *
  • Posts: 19
Re: Get virus messge after last update
« Reply #11 on: July 14, 2018, 04:34:00 pm »

Did you follow the link that Kostya posted? And installed the version in that link?

Cannot install it. Says apk is not ok. Next download … same result.
Will wait for PlayStore-update
mmh...
Just tried to download and installed this apk without any problems:

https://www.aqua-mail.com/forum/index.php?topic=6717.msg40436#msg40436
[/quote]

Ok .... dowloaded it once more, and finally the third download worked. Seems Wi-Fi in this facility here isnot THAT stable.
And thanks to Kostya for everything (now, past, future).

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Get virus messge after last update
« Reply #12 on: July 15, 2018, 02:31:22 pm »
We posted the .apk here so that affected users could get this version sooner.

It wasn't anything "extra" - same app, newer version, with this fix specifically.

The fix is included in the most recent "1.16 at 25%" upload on Google Play which can be installed "officially".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/