Author Topic: Notifications  (Read 3283 times)

BTS

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Notifications
« on: April 02, 2018, 12:08:54 pm »
Dear all,

I have been using Aqua Mail (paid version) for a while now but I run into one problem on my OnePlus 5T:

I receive about 30 emails per day. When I receive an email I see a notification and short preview on my lockscreen. So far so good.

But when I receive a second or third email it shows notification about the first email again.
So I need to open the app to see what the email is about.

It works fine with  Maildroid which shows me notification containing information about the LAST RECEIVED email.

Please advise. I have already tried several settings.

Robert
Amsterdam

mikeone

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Re: Notifications
« Reply #1 on: April 02, 2018, 12:20:26 pm »

BTS

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Re: Notifications
« Reply #2 on: April 02, 2018, 01:45:15 pm »
Well noted.....didn't receive any reply and was wondering if I had posted in the right forum.. :-\

Nedialko Kondev, MobiSystems, AquaMail Support

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Re: Notifications
« Reply #3 on: April 02, 2018, 02:59:59 pm »
Hello,

Please open Aqua Mail settings -> message notifications -> enable “Smart Watch enhancements”.

This also changes how on-phone notifications look. You’ll be able to expand (swipe down) on a notification that’s “about” more than one message, turning into individual “cards”, one per message, each with its own action buttons (mark read and so on).

This “enhanced” notification style – which first appeared in Android 7.0 – works with the new Samsung badge feature as expected, even when there are multiple unread messages.

PS – the badge count will clear when the app’s notifications are cleared.

Please let me know if we can assist further.

Kostya Vasilyev

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Re: Notifications
« Reply #4 on: April 03, 2018, 11:40:32 pm »
Maybe we should.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Notifications
« Reply #5 on: April 03, 2018, 11:43:21 pm »
I remember now - when enabled, a "group" notification (before it's expanded) will not have "action buttons" (mark read / delete / etc.) Only individual "cards" will - once expanded (pulled down).

Did report this in Google's bug tracker while 7.0 was still in "preview" - they said "working as intended, not part of the new design". Whatever.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Notifications
« Reply #6 on: April 07, 2018, 11:29:37 pm »
Re: Same for Outlook app

Yep same for any app because it's Android code doing it (not showing action buttons on "grouped" notifications).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/