Author Topic: Can't reply until full message is downloaded?  (Read 2259 times)

HHoffman

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Can't reply until full message is downloaded?
« on: May 25, 2018, 12:16:35 pm »
Whenever I'm using AM away from wifi I often have problems replying to mails as it needs to download the whole message before allowing the reply.  This is an issue where...
  • you have some stupid business html email thread that has been replied to hundreds of times and so each message can be 1MB+ (and you are on a slow connection and/or may be on expensive roaming data)
  • you have intermittent network coverage (eg on a train/plane) so you can read a message that came in previously but can't write your reply because it gets stuck on dowloading the whole message.
Is there any way to avoid these issues eg by allowing a reply with the current partial message info?

Kostya Vasilyev

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Re: Can't reply until full message is downloaded?
« Reply #1 on: May 25, 2018, 07:52:42 pm »
Well there is a setting for "Actions with incomplete messages" in app settings under "message view" - which will prompt you, but only if there was a network error (so won't help with slow network connections, sorry).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

HHoffman

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Re: Can't reply until full message is downloaded?
« Reply #2 on: May 25, 2018, 08:52:08 pm »
Thanks very much, I hadn't found that setting - that solves the problem of replying with no network.  And it provides a work-around for replying to the large emails with slow data - just put the phone in aeroplane mode and compose the reply using only the partial message data - better than nothing.

Thanks.