Author Topic: Aquamail on Chromebook  (Read 1132 times)

adrian

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Aquamail on Chromebook
« on: December 27, 2017, 11:56:16 pm »
Last couple of days, whenever I try to move a message to a folder, or click on the three dots todo something, the app shuts down and restarts.
Has someone done an upgrade recently?

Adrian

Kostya Vasilyev

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Re: Aquamail on Chromebook
« Reply #1 on: December 29, 2017, 09:21:17 pm »
We don't have any Chromebooks here.

When the app crashes it automatically saves a "postmortem" crash file called log-AquaMail-crash.txt.

I can't say exactly where it would be on a Chromebook device, the Android location is the root of the device's user accessible storage.

If you find it, please send to support / at / aqua-mail / dot com - and we'll take a look.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/