Author Topic: included replies from different mail accounts look smaller  (Read 2783 times)

20GT

  • Newbie
  • *
  • Posts: 9
included replies from different mail accounts look smaller
« on: December 17, 2017, 05:37:16 pm »
HI Ive noticed that when i reply on my one account the included reply is fine



but when I use another account the included reply is shrunk to fit.
How do I fix this? I don't want it shrunk.




Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: included replies from different mail accounts look smaller
« Reply #1 on: December 17, 2017, 10:48:05 pm »
Maybe the larger message you're replying to (the one you blurred) is HTML, and sets its own font size on its text?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

20GT

  • Newbie
  • *
  • Posts: 9
Re: included replies from different mail accounts look smaller
« Reply #2 on: December 18, 2017, 03:21:58 am »
 :-\ I forwarded that blurred email to the Pink account and created a reply email and its not viewing tiny.
So no... that not what the problem is.
It must be a setting in Aquamail  :-\
« Last Edit: December 18, 2017, 03:24:41 am by 20GT »

20GT

  • Newbie
  • *
  • Posts: 9
Re: included replies from different mail accounts look smaller
« Reply #3 on: December 19, 2017, 03:25:48 am »
Nobody here knows if this is a setting?
Do the Devs monitor this site or is it best to contact them directly?

phred

  • Sr. Member
  • ****
  • Posts: 384
Re: included replies from different mail accounts look smaller
« Reply #4 on: December 19, 2017, 05:45:08 am »
Kostya (reply #1) is the developer of AM. I'm sure if there was a setting he would have mentioned it.

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: included replies from different mail accounts look smaller
« Reply #5 on: December 19, 2017, 07:49:43 pm »
Re: Do the Devs monitor this site or is it best to contact them directly

I check the forum three times a week. Nedialko from MobiSystems does too on his own schedule (but he may not know some things).

Re: I forwarded that blurred email to the Pink account and created a reply email and its not viewing tiny.

Did the message retain its original "shape" - formatting, all the text - when you did that?

Both in the "pink" account's inbox and on the compose screen?

And yes I can't think of anything. The editor is in "formatted" mode too on both of your screenshots.

Maybe you could forward this "bad" message to support / aqua-mail / dot com and then I'd be able to try it. It would be ideal if you could "forward as .eml attachment", can be done in Outlook for Windows or another "desktop" email app or in web mail.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/