Author Topic: Lock screen notifications - Android 8  (Read 8760 times)

Kostya Vasilyev

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Re: Lock screen notifications - Android 8
« Reply #15 on: April 03, 2018, 09:30:04 pm »
Quote
With the Gmail App, i see a short notification, if a new mail is coming in.
With Aqua Mail there is no short notification infos and no notification led.
If i switch the power button thne i can see the message notification, but no automaticly info by incoming.

Are you saying Aqua Mail does not check mail?

Or does?

And does not post notifications?

If it's missing lock screen notifications -> does it show "regular" (top of unlocked screen) notifications?

Those are actually one and the same, apps post "regular" notifications and Andorid "mirrors" them to the lock screen.

( no such issue on my Nexus 5x with 8.1 beta )
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lukass2000

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Re: Lock screen notifications - Android 8
« Reply #16 on: April 03, 2018, 11:22:12 pm »
all works perfect :)

only i have no notifications lock screen, i dont know why?

Kostya Vasilyev

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Re: Lock screen notifications - Android 8
« Reply #17 on: April 03, 2018, 11:39:49 pm »
If you get "regular" notifications - then Aqua is working fine and lock screen notifications specifically are blocked by "something else".

Some sort of *pone* setting.

Maybe this?

https://productforums.google.com/forum/#!topic/nexus/YEydjtgJ1I0
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

lukass2000

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Re: Lock screen notifications - Android 8
« Reply #18 on: April 04, 2018, 12:32:42 pm »
I think I have narrowed the problem,

notification works, but one one time.
If i read all my mails, and then a new mail arrives, notification work.
But only this one time, if then comes a new mail, no more notification displays.
Read or delete i then all mails, it works again one time.
Are there any setting, so that i become a notification every time?

THANKS!

MickJ

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Re: Lock screen notifications - Android 8
« Reply #19 on: April 04, 2018, 04:04:13 pm »
Hi all

I have been experiencing same issues as everyone with Samsung Galaxy S9 with lack of notifications, and got around problem using the widget.

However, I think I stumbled on a solution by accident, I was removing Icons from home screen for apps rarely used, and occidentally deleted the Aquamail icon short cut (1 of 5 at base of home screen) as I was distracted not looking what I was doing. 

I read forums and I saw there was a new build Version 1.15.0-872-dev, so I updated to this.

After the update, I went into apps and added the  Aquamail Icon back, and somehow it is all working again

Shows all the unread emails (New unread in my case).

Only odd thing is that my draft emails seem to have disappeared, it shows the total number, but only a few show.  Previously it showed all draft emails

Kostya Vasilyev

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Re: Lock screen notifications - Android 8
« Reply #20 on: April 07, 2018, 11:27:02 pm »
Hmm, we didn't make any changes to notifications code in 1.15 (compared to 1.14)

Re: drafts

Please check that the app's Drafts folder is properly set to "point to" the right server folder.

- Long press on the account on the app's main screen

- Options and folders -> Folders

- Let it refresh (maybe 10 seconds)

- Find the Drafts folder (for Gmail accounts this would be under [Gmail[)

- Tap its name, choose "Sync with Drafts"
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/