Author Topic: Exception while writing email  (Read 2888 times)

tux_linux

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Exception while writing email
« on: August 02, 2018, 11:26:59 am »
Hello,

First time ever to get an Exception in aqua mail  ;D

I was writing a simle email, nothing special, when suddenly the screen switched to this (see screenshot).
It might have tried to autosave in that moment or poll for new messages. Not sure.

Version is 1.16.0-1193

Is there any stackTrace stored somewhere that I can additional give you?

best regards,
Torsten

Kostya Vasilyev

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Re: Exception while writing email
« Reply #1 on: August 03, 2018, 09:58:01 pm »
Google Play "suddently" updated WebView / Chrome while you were writing your message.

This is the "thing" that our app (and Gmail and some others) use for compose editor, and all email apps for message view display.

When this "thing" gets updated - sometimes something goes wrong and it becomes unusable. Then our app can either crash or report the error hoping the user will try again.

Hope it's back to normal now?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

genghiskhent

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Re: Exception while writing email
« Reply #2 on: December 18, 2018, 12:06:26 am »
I am having this same issue. Chrome OS, Aqua Mail ver 1.18.0-1396