Author Topic: AquaMail doesn't run mail check? Android 7.1  (Read 4748 times)

Chuck99

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AquaMail doesn't run mail check? Android 7.1
« on: October 06, 2017, 03:38:48 am »
It only run mail check if I click on AquaMail icon.
Android 7.1
I have tested on Wi-Fi and Cellular data.

Kostya Vasilyev

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Re: AquaMail doesn't run mail check? Android 7.1
« Reply #1 on: October 06, 2017, 09:16:31 pm »
1 minute mail check interval?

You're better off going to 15 minutes and enabling push mail for this account.

It's possible that Android keeps the app from running since it's trying to run so often.

For other possible reasons, please see the FAQ (link below), just search the page for "app not checking mail" please, it's near the end.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Chuck99

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Re: AquaMail doesn't run mail check? Android 7.1
« Reply #2 on: October 06, 2017, 10:33:51 pm »
1 minute mail check interval?

You're better off going to 15 minutes and enabling push mail for this account.

It's possible that Android keeps the app from running since it's trying to run so often.

For other possible reasons, please see the FAQ (link below), just search the page for "app not checking mail" please, it's near the end.


can  push mail notify me as soon as new mails arrive?
the reason I have "1 minute mail check" because I want to know if I have new mails.

Kostya Vasilyev

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Re: AquaMail doesn't run mail check? Android 7.1
« Reply #3 on: October 06, 2017, 10:48:51 pm »
Re: can  push mail notify me as soon as new mails arrive?

Exactly what it is.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Chuck99

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Re: AquaMail doesn't run mail check? Android 7.1
« Reply #4 on: October 07, 2017, 12:42:26 am »
Re: can  push mail notify me as soon as new mails arrive?

Exactly what it is.

what is the mail check interval timer for?

Kostya Vasilyev

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Re: AquaMail doesn't run mail check? Android 7.1
« Reply #5 on: October 08, 2017, 09:21:30 pm »
"Scheduled mail checks" - not push.

- Push mail - the app is supposed to "catch up" to any server side changes "near instantly" (new messages but not only, also messages changing read/unread, starred, deleted, etc.)

- Scheduled mail checks - the app "connects" and "checks mail" every N minutes / hours and gets, all at once, all the changes since last time.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/