Author Topic: How to keep mail on Aqua Mail even though it has been deleted from server  (Read 3436 times)

delkster1

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How to keep mail on Aqua Mail even though it has been deleted from server?   When I use my PC my email is deleted from the server but I would like to keep on my phone. Right now when I use Outlook on PC, the mail is deleted from server and then I guess aqua mail syncs with server and clears itself.

Kostya Vasilyev

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This is not a good way to access one account from multiple apps, but if you insist --

-- you can long press on the account on Aqua's main screen -> options and folders -> account options -> turn off "remove deleted messages".

Since by default Aqua does not fetch complete message content when it check mail - you'll then probably want to adjust other settings to make it do that (fetch messages completely right away).

Those are:

- For message text: app settings -> network under WiFi / Mobile, "load when checking mail" and you'll want to set it to "custom size" and then 30000 (30 megabytes)

- For inline images and attachments: long press on the account -> options and folders -> preload (only for IMAP and Exchange)

But I'll say it again - this is not a good way to share an account between several mail apps. The best way is to use IMAP or Exchange and leave messages on the server (and keep "remove deleted messages" enabled).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

delkster1

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Thank you, I will use this as a quick fix and go over your suggestion.