Author Topic: Chromebook touchscreen input (finger and stylus) does not work in settings menu  (Read 2071 times)

jwhedberg

  • Newbie
  • *
  • Posts: 1
Using my touchscreen to change menu settings in Aquamail does not work on my Samsung Chromebook Pro, but when using the keyboard, all the menu commands work fine. I have the same problem on my Google Chromebook Pixel.  Aquamail works great on all my pure android devices (Samsung Galaxy Note 4, etc), so this seems to be a Chromebook only issue. Anybody else experiencing the same problem?

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Can you please clarify what you mean by "change menu settings"?

Are you able to use the menus at all (the "three dots" icon)? Any issues with being able to select commands there?

Are you able to select "Settings" in that menu?

Does the Settings screen come up?

And then what, the screen has the expected content, but the items do not respond to touch?

Personally I don't have a Chrome device available to me, but I'll ask QA to follow up.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/