Author Topic: Push seems to work in erratic way  (Read 3585 times)

mme000

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Push seems to work in erratic way
« on: April 09, 2014, 11:14:30 am »
Hi,
I'm an AquaMail Pro user and I use it on my Galaxy S4 Mini and Galaxy Tab3 10.1 to manage my IMAP accounts.
The program works perfectly except for an annoying behavior: sometimes the push notifications stop working for a while (10/20 minutes or more) and then everything works fine again.
This behavior seems to be completely random: it can happen immediately when you start AquaMail or after hours, on one or both devices.
Is this a known problem and is there a solution?

Galaxy S4 Mini version: 4.2.2
Galaxy Tab3 10.1 version: 4.2.2
AquaMail Pro version: 1.3.8

Thanks,

mme000

Kostya Vasilyev

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Re: Push seems to work in erratic way
« Reply #1 on: April 10, 2014, 01:43:10 am »
Can you try the latest development build? I recently fixed a bug where the app could sometimes monitor the wrong folder.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

hpg38

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Re: Push seems to work in erratic way
« Reply #2 on: March 26, 2019, 10:58:34 pm »
This is exactly the same problem I'm having here: https://www.aqua-mail.com/forum/index.php?topic=7130.0