Author Topic: Inbox Missing Emails  (Read 3029 times)

BigbirdPhila

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Inbox Missing Emails
« on: June 13, 2017, 08:27:42 pm »
I've got a verizon.net email address migrated to AOL.  I've configured it for IMAP access, PUSH disabled, 10 minute sync interval.  25 messages to sync, 50 messages to cache.  The inbox got loaded with 25 messages, but towards the end of the list Aqua completely missed a day (about 7 emails) and loaded 2 of the preceding day's 9 emails instead.  The preceding day's #6 and #9 were the ones that got loaded, if that's important.

I've got 967 emails in the server's inbox.  All marked "read".  Using AquaMail Pro, version 1.10.0-403.


Kostya Vasilyev

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Re: Inbox Missing Emails
« Reply #1 on: June 13, 2017, 08:49:55 pm »
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BigbirdPhila

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Re: Inbox Missing Emails
« Reply #2 on: June 13, 2017, 08:57:29 pm »
Thanks.  If that works for me, you can add @verizon.net to your list of migration problem domains.  AOL has taken over management of their email accounts.  I migrated my account about 2 months ago, and it's possible the dust still hasn't settled.

Kostya Vasilyev

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Re: Inbox Missing Emails
« Reply #3 on: June 15, 2017, 08:46:36 pm »
Yes true, not sure why "migrations" always have to mess it up -- it should not be hard to upload the migrated messages "oldest to newest"...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/