Author Topic: Font size in message view  (Read 7993 times)

pen-ultimate

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Font size in message view
« on: June 04, 2017, 10:25:20 am »
The font size in message view has become very small - almost too small for me - over the last few days, but only from most senders. Some emails are just fine. The volume key will only increase the font by one size - still far too small - on affected emails.

That's with the screen in portrait view. In landscape the problem sorts itself out, the font sizes for all emails are normal.

 Nick

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Comment by Kostya, Aqua Mail:

https://www.aqua-mail.com/forum/index.php?topic=5772.msg35134#msg35134
« Last Edit: June 04, 2017, 05:28:44 pm by Kostya Vasilyev, Aqua Mail »

pen-ultimate

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Re: Font size in message view
« Reply #1 on: June 04, 2017, 10:58:53 am »
Also the font size is normal in the reply view, after it was too small in message view.

N

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pen-ultimate

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Re: Font size in message view
« Reply #2 on: June 04, 2017, 12:34:35 pm »
1st is the portrait view small font.
2nd is landscape view - normal size font
3rd is reply view - normal font again

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pen-ultimate

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Re: Font size in message view
« Reply #3 on: June 04, 2017, 01:03:37 pm »
There's no picture, signature or coloured band, just a "private and confidential" message in text only

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nadir husain

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Re: Font size in message view
« Reply #4 on: June 04, 2017, 01:37:08 pm »
@pen-ultimate- this happens to me as well, but only occasionally- havent yet figured out what class of messages causes this to happen. A workaround for me is to disable "auto fit" but of course that means having to scroll horizontally. Would like @kostya to provide his perspective. thanks.

Kostya Vasilyev

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Re: Font size in message view
« Reply #5 on: June 04, 2017, 02:44:43 pm »
Re: Would like @kostya to provide his perspective.

We'd need sample messages - as .eml attachments or as complete original messages source code in .txt files - to support / at / aqua-mail / dot com.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Font size in message view
« Reply #6 on: June 04, 2017, 03:09:54 pm »
Are all these messages above - plain text (not HTML)?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

nadir husain

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Re: Font size in message view
« Reply #7 on: June 04, 2017, 03:11:40 pm »
@kostya- yes they are plain text.

Kostya Vasilyev

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Re: Font size in message view
« Reply #8 on: June 04, 2017, 03:13:43 pm »
@nadir

So it's like this? Attached, this is 1.10 and some older version between 1.9 and 1.10.

Can you send us a sample (as .eml or "source code" in a .txt attachment)?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

nadir husain

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Re: Font size in message view
« Reply #9 on: June 04, 2017, 03:51:30 pm »
@kostya - forgive my ignorance☺. How do i do that from my android phone/ tablet? i am on tour and will not have access to a proper computer for the next few days.

Kostya Vasilyev

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Re: Font size in message view
« Reply #10 on: June 04, 2017, 03:57:30 pm »
Re: How do i do that from my android phone/ tablet?

Well, you can tell by whether there is any formatting - bold / italic / font sizes, pictures, etc. If none at all - probably plain text.

And if you scroll - is there some long line of text without spaces that didn't fit (causing the overall zoom), as there is in my screenshots?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

nadir husain

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Re: Font size in message view
« Reply #11 on: June 04, 2017, 04:02:47 pm »
@kostya the msgs are like what u showed. But how do i send it to u as an. eml file from my android phone?

Kostya Vasilyev

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Re: Font size in message view
« Reply #12 on: June 04, 2017, 04:06:07 pm »
Re: @kostya the msgs are like what u showed. But how do i send it to u as an. eml file from my android phone?

With long lines without spaces?

Since they're (most likely) plain text - can you please just forward, from Aqua, to kmansoft / gmail?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

nadir husain

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Re: Font size in message view
« Reply #13 on: June 04, 2017, 04:09:27 pm »
@kostya Sent

nadir husain

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Re: Font size in message view
« Reply #14 on: June 04, 2017, 04:35:50 pm »
@kostya- just sent u a screenshot of the original message