Author Topic: Updated Aqua mail app on Samsung galaxy prime phone  (Read 2001 times)

jrm22

  • Newbie
  • *
  • Posts: 3
Updated Aqua mail app on Samsung galaxy prime phone
« on: November 03, 2017, 08:55:08 am »
I have a Verizon email account, using my Samsung phone. I updated my Aqua email app, now I can only send emails using Aqua mail. I cannot receive emails. I did not change any account settings.

I receive this error message:
Incoming mail server (POP3): Invalid security (SSL) certificate. Hostname in certificate did not match.

Any thoughts?
Thank you.

Nadejda Fudulska, MobiSystems, AquaMail support

  • Administrator
  • Sr. Member
  • *****
  • Posts: 268
    • MobiSystems
Re: Updated Aqua mail app on Samsung galaxy prime phone
« Reply #1 on: November 03, 2017, 01:34:47 pm »
Hello,

Please contact us at support@aqua-mail.com and send us a screenshot of the error so we can help you!

Thank you,

Nadia

jrm22

  • Newbie
  • *
  • Posts: 3
Re: Updated Aqua mail app on Samsung galaxy prime phone
« Reply #2 on: November 04, 2017, 08:50:01 pm »
I sent an email to the address you provided with a screen shot yesterday. I will wait for a response.
Thank you.

jrm22

  • Newbie
  • *
  • Posts: 3
Re: Updated Aqua mail app on Samsung galaxy prime phone
« Reply #3 on: November 04, 2017, 09:21:31 pm »
Never mind - the issue has been resolved. Thank you.