Author Topic: Cannot disable reminder sounds  (Read 2422 times)

analogman

  • Newbie
  • *
  • Posts: 8
Cannot disable reminder sounds
« on: May 03, 2017, 08:15:49 pm »
I'm using version 1.9.0-351.

I have disabled everything in AquaMail relating to sound (even did a search for 'sound'), but I keep getting sound notifications for exchange calendar reminders via AquaMail.

Has this happened to anyone else? It might have started in last week or so, but I'm not sure and haven't dug deeply into this.

I'm considering deleting all AquaMail data on my phone and starting fresh, but I wanted to check here first.

Thanks.

analogman

  • Newbie
  • *
  • Posts: 8
Re: Cannot disable reminder sounds
« Reply #1 on: May 03, 2017, 11:52:22 pm »
Actually, I think this is my Calendar app doing it. I assumed it was AquaMail. Something must have enabled my reminder sound for Exchange Calendar events. I did see that it was turned on.

It does make me wonder how Aqua Mail communicates with the Calendar app, or how Aqua turns reminders on/off for events.

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Cannot disable reminder sounds
« Reply #2 on: May 04, 2017, 03:28:28 pm »
Re: It does make me wonder how Aqua Mail communicates with the Calendar app, or how Aqua turns reminders on/off for events.

Simple. When there is a reminder on an event (as returned by the Exchange server, as set in Outlook or web mail, etc.) - Aqua will set that reminder on the Android Calendar event, with same "lead time".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/