Author Topic: Cannot connect a Hotmail Account  (Read 3271 times)

jordanphillips

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  • Posts: 1
Cannot connect a Hotmail Account
« on: April 13, 2017, 01:12:46 pm »
I keep trying to add my Hotmail account. It gets authenticated and the IMAP settings get confirmed, but when it checks the SMTP outgoing server connection, I keep getting:

"Outgoing mail server (SMTP): Error connecting. connection timed out

Please make sure the data is correct."

Any bright ideas?  :D

Kostya Vasilyev

  • Hero Member
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Re: Cannot connect a Hotmail Account
« Reply #1 on: April 13, 2017, 05:44:06 pm »
A networking problem of some sort, something outside Aqua Mail.

But just in case, Hotmail's SMTP server is:

smtp-mail.outlook.com
Security type: STARTTLS
Port #: 587
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/