Author Topic: Version 1.9.0-212-dev - "work in progress", not in Google Play  (Read 6177 times)

Jeff

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Re: Android 7.1.1, Aqua Mail account is visible in Settings->Account and Mail, Calendar and Contacts are enabled for sync.

OK, good. I've got a Nexus 5x with 7.1.1, the account is visible and so are the actual contacts (synced by Aqua).

Have you checked Contacts app -> Settings -> Contacts to display?
Yes, checked the Contacts app, went to the option to choose which accounts to display, however,  my Aqua Mail account is not listed... I have three other email accounts that are listed. I'm going to clear the Contacts storage and see if the Aqua Mail contacts appear. Thanks for taking time to reply to my posts.

Sent from my ZTE A2017U using Tapatalk

I'm seeing the same behavior.  I thought it was working (of course only one-way) but in fact, none of my exchange contacts are present, only the gmail ones.

I then did clear the Contacts data and Contacts Storage data, and with "contacts to display" set to exclude gmail, I have no contacts at all, other than my own phone number


Kostya Vasilyev

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #16 on: March 03, 2017, 09:03:24 pm »
Re: and with "contacts to display" set to exclude gmail

1 - Can you please try to enable "from all accounts / all / everything" (whatever the wording) as the "accounts to show contacts from" in the Contacts app?

2 - Is Aqua Mail granted the "contacts" permission? Phone settings -> apps -> tap into Aqua Mail please -> permissions?

3 - Does the Aqua Mail Exchange account have "Contacts" listed for you, is sync enabled for it? Phone settings -> Accounts.

4 - What is the phone's Android version?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Jeff

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #17 on: March 03, 2017, 10:12:12 pm »
1 - Can you please try to enable "from all accounts / all / everything" (whatever the wording) as the "accounts to show contacts from" in the Contacts app?
  This appears to do the trick, but only for one of the two phones.  Strange thing though, my Exchange account is not listed as an option, just Phone, SIM, and gmail.

Quote
2 - Is Aqua Mail granted the "contacts" permission? Phone settings -> apps -> tap into Aqua Mail please -> permissions?
Yes

Quote
3 - Does the Aqua Mail Exchange account have "Contacts" listed for you, is sync enabled for it? Phone settings -> Accounts.
Yes

Quote
4 - What is the phone's Android version?
Two devices, a Samsung Galaxy Note 4 running TouchWiz with Android 6.0.1 and the other is a Nexus 6P running an AOSP variant (Pure Nexus), 7.1.1 


It appears to NOT be the same result on both phones.  On the AOSP variant (Nougat 7.1.1) if I choose All Contacts as you suggested, then I get my Exchange contacts even though the account is not listed.  However, if I choose "custom" and select Phone, SIM, and *NOT* gmail, then I get no contacts at all.  I really do not want my gmail contacts included in the list, I would really rather only have my Exchange contacts and no others.

On the Note 4, running TouchWiz (Marshmallow 6.0.1) and I choose All Contacts, I am still seeing no contacts at all.  I tried clearing cache, and even data, for both Contacts and Contacts Storage.  I also rebooted and still no contacts on this one.





Kostya Vasilyev

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #18 on: March 03, 2017, 10:14:49 pm »
Quote
On the Note 4, running TouchWiz (Marshmallow 6.0.1) and I choose All Contacts, I am still seeing no contacts at all.  I tried clearing cache, and even data, for both Contacts and Contacts Storage.  I also rebooted and still no contacts on this one.

OK, I've got a Samsung S6 here and can check it there.

Maybe once I've found the right magic to enable creating new contacts in the Aqua Mail Exchange account (which we're missing now) --  the contacts will "magically" appear...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #19 on: March 03, 2017, 10:53:54 pm »
Bizzare.

I dusted off a Samsung tablet (still pretty good, with Android 6) and it has Aqua's Exchange account in Contacts app -- both in "what accounts to display" and when creating a new contact. I actually was able to create a new contact and it did upload to Office 365.

But both are missing in the Android emulator with 7.0 and on a Sony phone with Android 6.

I must be missing some undocumented "magic". Will look at the source code for Contacts maybe I'll find it.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Jeff

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #20 on: March 03, 2017, 10:58:54 pm »
Thanks!

Yes, neither my 6.0.1 nor my 7.1.1 device is showing the Exchange account in "Contacts to Display".   I've been trying various things on the Note 4 and still have zero contacts showing (even with
All Contacts selected).

I really appreciate you working on this!  If you would like an Alpha tester, I would be happy to do so!

Jeff


Kostya Vasilyev

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #21 on: March 03, 2017, 11:16:36 pm »
Well, this is something that needs to be sovled.

I'll have new builds on the forum when there is any progress (on this issue and Contact sync in general - I'm in the middle of getting "sync from phone to server" to work).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #22 on: March 03, 2017, 11:37:19 pm »
Found it!

My Aqua Mail Exchange account is now visible:

- In Contacts app under "which contacts to show"
- In Contacts app when "creating a new contact"
- Tested: Android 7 emulator, Android 4.1 emulator, Nexus 5x with Android 7.1, an older Sony with Android 6

Should I try and post a build tonight with what I've got so far?

- The fix above
- Create new contacts in Aqua Mail Exchange account
- Sync to server: name, emails, phone #s, IMs, organization, web page - no physical addresses yet
- No notes or contact images in either direction yet

?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #23 on: March 03, 2017, 11:42:38 pm »
Found it!

Should I try and post a build tonight with what I've got so far?

- The fix above
- Create new contacts in Aqua Mail Exchange account
- Sync to server: name, emails, phone #s, IMs, organization, web page - no physical addresses yet
- No notes or contact images in either direction yet

?
Since it sounds like a further step forward: Yes, in any case 👌🏼

Kostya Vasilyev

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Re: Version 1.9.0-212-dev - "work in progress", not in Google Play
« Reply #24 on: March 04, 2017, 01:11:52 am »
Done:

https://www.aqua-mail.com/forum/index.php?topic=5478.0

Next steps:

- "Sync from device to server" for "physical addresses"
- Notes and contact images
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/