Author Topic: How to confirm Pro license without paying again?  (Read 13235 times)

Evan@Evan-m-Jones.org

  • Newbie
  • *
  • Posts: 6
How to confirm Pro license without paying again?
« on: October 31, 2016, 11:44:00 pm »
I have an error message.  It says, “Unable to check license state.  Tap here to confirm your license”.  But when I do tap the message the only option is to download the unlocker from Google Play, and Google Play wants me to pay again.  How can I use the license keys I hold without downloading the unlocker again?

Thanks!

Evan

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: How to confirm Pro license without paying again?
« Reply #1 on: November 01, 2016, 10:27:51 pm »
Hello,

You've got a license in my PayPro Global database which Google Play doesn't know anything about.

Please install the Unlocker for PayPro 1.0.18 from here:

http://www.aqua-mail.com/?page_id=217

Or use this direct link:

https://www.aqua-mail.com/download/AquaMailUnlockerPayPro-1.0.18.apk

( Android may ask for a confirmation that you really want to install something "not from Google Play" )

Run the new unlocker, tap Check License. You won't need to enter a license key (validation is based on email accounts present in the app).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Evan@Evan-m-Jones.org

  • Newbie
  • *
  • Posts: 6
Re: How to confirm Pro license without paying again?
« Reply #2 on: November 17, 2016, 12:03:27 am »
Perfect.  Thank you!  :)

davydm

  • Newbie
  • *
  • Posts: 4
Re: How to confirm Pro license without paying again?
« Reply #3 on: October 09, 2019, 07:24:13 am »
I'm having exactly the same problem as of last night. I'm quite sure that I bought my license through Google play store. I've been an aquamail pro user for literally years, and now I get this rubbish ):

agilevic

  • Newbie
  • *
  • Posts: 6
Re: How to confirm Pro license without paying again?
« Reply #4 on: November 10, 2019, 09:51:41 pm »
I also have this problem as of about a week ago. I am almoat certain I bought AquaMail via Google Play. In my case it was at a promotional price of 4.99 or so. I am on Android 9, AquaMail ver. 1.21.0-1492, updated on 10/29. Most likely that the update caused the problem.

Yohn

  • Newbie
  • *
  • Posts: 5
Re: How to confirm Pro license without paying again?
« Reply #5 on: February 14, 2021, 10:18:10 am »
Unexpectedly I've lost Google Services on my tablet and can't install them back. How can I activate already payed Aqua Mail there with no Google Pay?

chris122380

  • Full Member
  • ***
  • Posts: 214
Re: How to confirm Pro license without paying again?
« Reply #6 on: February 14, 2021, 02:05:12 pm »
Unexpectedly I've lost Google Services on my tablet and can't install them back. How can I activate already payed Aqua Mail there with no Google Pay?

The answer was already given above. This solution will work as long as there is a record that it has been purchased and will even work on the Amazon fire tablet.

Hello,

You've got a license in my PayPro Global database which Google Play doesn't know anything about.

Please install the Unlocker for PayPro 1.0.18 from here:

http://www.aqua-mail.com/?page_id=217

Or use this direct link:

https://www.aqua-mail.com/download/AquaMailUnlockerPayPro-1.0.18.apk

( Android may ask for a confirmation that you really want to install something "not from Google Play" )

Run the new unlocker, tap Check License. You won't need to enter a license key (validation is based on email accounts present in the app).

Yohn

  • Newbie
  • *
  • Posts: 5
Re: How to confirm Pro license without paying again?
« Reply #7 on: February 15, 2021, 01:05:00 pm »
The unlocker app crashes on my tablet.

Nedialko Kondev, MobiSystems, AquaMail Support

  • Administrator
  • Sr. Member
  • *****
  • Posts: 250
Re: How to confirm Pro license without paying again?
« Reply #8 on: February 15, 2021, 02:34:27 pm »
Hi all,

Please contact us at support@aqua-mail.com or use the contact form here:
https://www.mobisystems.com/help-center/aqua-mail/

Also let us which account/email you used for the purchase (if available).