Author Topic: Notifications not Dismissing  (Read 2303 times)

mhumphrey

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Notifications not Dismissing
« on: November 28, 2016, 11:16:37 pm »
I am using an Exchange account (Office 365), and set a custom mail check interval of 2 minutes.  Everything is working fine except that notifications do not dismiss if I read the email from another client, even if I wait the 2 minutes until the next scheduled sync.  Messages are being marked as read in the app, but the notification will not clear until i launch the app.

I used to have it set up as IMAP Push, and if I read the email on my computer, the notification on my phone would automatically dismiss.  Is there a way to make this happen even though I am using EWS (exchange) now?

Samsung Galaxy S7 Edge (Android 6.0.1), AquaMail 1.6.2.9

Thanks

Kostya Vasilyev

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Re: Notifications not Dismissing
« Reply #1 on: November 29, 2016, 10:01:58 pm »
This has been fixed in the newer "development builds", 1.6.4-dev (development) and the even newer 1.7.0-dev.

In addition, these version have true push mail for Exchange so you can enable that and dial the scheduled checks back to every 15 minutes to save battery.

I recommend you install from Google Play here:

https://play.google.com/apps/testing/org.kman.AquaMail

That's there now, and there should be a new update there pretty soon.

To enable push, it's same procedure as for IMAP accounts: please long press on the account (on the app's main screen) -> options and folders -> account options -> enable "push mail".

Enabling push (for Exchange) will switch the account's "messages to sync" (how many of your most recent messages are visible in the app) from a number based value ("N messages") to a date range based value ("X days"), which is more efficient in terms of battery and network use.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mhumphrey

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Re: Notifications not Dismissing
« Reply #2 on: November 29, 2016, 11:20:45 pm »
Thank you for your response.

I did see the reference to the newer "Dev" versions in other posts, but was hesitant to do that simply because it is "Dev". 

I will give that a try and just downgrade if I encounter any issues with the dev versions.

Thanks