Author Topic: Privacy option prevent reading mail on the smart watch with android wear  (Read 5759 times)

oskar

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Hi,
i had trouble to read mails on my new android wear clock LG Urbane w150 (not the new modell 2). I use a Samsung S5 Phone and AquaMail Pro since some years. Last week i have  connected my new smartwatch and all other apps are running, like endomondo or weather pro and so on.
My problem was that i get the notification on the clock that are new mals received but if i swipe it to the left i have only some minor options like block app but nothing to read the complete mail.
Today i have played with one option in the aqua mail menue. On the mobile phone, in the notification tab where i can also switch on and off the smartwatch connectivity i find  also the privacy option.
Normal i have enabled this, and that was the reason why i do not get the mails on my smartwatch realy to read, i got only the notifications.

Is that as intended?
For other user with the same issue, you should give a notice on the buttom smart watch extension that there is a link and they need to disable the privacy also for full support on the clock.

Best regards
Olaf

StR

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From what I understand, it is only the notifications that get shown on the smart watch. At least that's how it worked so with Aquamail.
There was a recent thread, about  a month ago, with Kostya's explanation.
You can search for it.

Update: It turns out it was not that recent.
Here are Kostya's explanations for not being able to read the entire e-mail message:
https://www.aqua-mail.com/forum/index.php?topic=4127.msg22074#msg22074
https://www.aqua-mail.com/forum/index.php?topic=4127.msg22245#msg22245

So, I am surprised to read that after changing that privacy option you were able to read the entire message on the smart watch. Did I understand you correctly?
« Last Edit: June 21, 2016, 03:12:43 am by StR »

oskar

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Yes i am able to read the complete mail.

I have 8 mail accounts on my aqua mail if you go to the individual setting and special account settings to switch on and off the privacy settings for each mail address. And the result is that are able to read all mails completly in ths account where you turn off this and you get only notifications where you enable privacy.

For me it looks like some people are discussing here different thinks, some have nothing on the smart watch, some only notifications and some have full access to the complete mails.
And if some people write everythink is working fine, you did not know what they mean.

Actual i would say i have full access but maybe if the mail 5 or 6 pages long maybe theire is a limit, but i havent seen this since yesterday.

Best regrads
Olaf

Kostya Vasilyev

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"privacy" is disabled by default.

And the idea is to *prevent* showing any sensitive / personal info in the app's notifications, I guess for people who leave their phones lying around at work or whatever.

Yes, it affects the smart watch too -- the option existed before smart watch support was added, but now when I think about it, I guess it makes sense, what if those people also leave their watches lying around, for others to see?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

oskar

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Hi, i have a differnt view to this. A clock is somethink to wear, not like a mobile phone. During my job in the IT i see a lot of mobile located on desk, but no one is putting off his watch.
And on the other hand with android wear you have the option to auto lock the wartch watch if it is not on your body.

I think you should divide this settings, you need to have a switch that enables or disables this for the phone and a separate one for the clock.

But you should also think about the documentation from this options, you could write a remark in the smart watch settings, what a user also needs to enable if he wants to read mails on the phone.

On my testings it looks also like it make a difference if i use push mail or smtp (normal mode). But that i need to test again.

Greatings from Germany
Olaf

Kostya Vasilyev

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Well, as for me, I don't even understand the need for the "privacy" setting -- or the app's "PIN code" feature, personally I've set up my phone with a fingerprint unlock and it seems pretty secure and very very convenient...

The tricky part is that Wear notifications are an "enrichment" of the regular (status bar) ones.

I'll write it down to take a look though.
« Last Edit: June 24, 2016, 09:08:26 pm by Kostya Vasilyev, Aqua Mail »
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

dabombcra

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Where is the privacy options? I would love to read the emails on my watch. Mainly to glance to see if I want to read them later or delete them.

Sent from my SM-P600 using Tapatalk


Kostya Vasilyev

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Re: Where is the privacy options

In notification settings. Disabled by default, so you should be getting message content *previews* on the watch.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

dabombcra

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I found it
Thank you

Sent from my SM-P600 using Tapatalk