Author Topic: Aquamail showing old emails...19 July 2016  (Read 4813 times)

PeterClassey

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Aquamail showing old emails...19 July 2016
« on: July 20, 2016, 07:58:12 am »
I have just turned on my app and my inbox is showing old emails from 2011. I have try to sort them to date order but nothing happens. I have checked my Hotmail email account and it is showing my emails as normal but Aquamail doesn't. I have deleted the app in android and reloaded it but the same problem arrises. I have also downloaded a simmilar app like Aquamail and it shows my current emails from Hotmail in the correct date irder. Anyone else having the same problem....?

mikeone

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Re: Aquamail showing old emails...19 July 2016
« Reply #1 on: July 20, 2016, 08:42:53 am »
Hi,
It could be worth to check also the following setting:

> go to the app's main window (account list view) > long press on Account name > Options and folders > IMAP options > Which message date/time to download:
change to the option "date/time sent (from message header)


PeterClassey

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Re: Aquamail showing old emails...19 July 2016
« Reply #2 on: July 20, 2016, 10:36:44 am »
Thank you for your quick replies…. The sync option work perfectly… why it did it in the first place in an issue. Thanks again.  Peter.

StR

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Re: Aquamail showing old emails...19 July 2016
« Reply #3 on: July 20, 2016, 05:28:54 pm »
Hotmail is changing its internal infrastructure and it looks like they are moving messages between their servers. I suspect that is the cause of old messages appearing as if they were received recently.
There are a few recent (about last month or so) threads here discussing this issue (and related).

Kostya Vasilyev

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Re: Aquamail showing old emails...19 July 2016
« Reply #4 on: July 22, 2016, 01:11:39 am »
The IMAP mail protocol *guarantees* that incoming messages are filed by the server in the order received.

And AquaMail (and K9 Mail, and Gmail app for non-Gmail accounts, and many other mobile mail apps, which try to sync a limited number of recent messages) -- depends on that.

Now during this process of migrating user accounts to the new servers, this proper message order becomes messed up.

An oversight on Microsoft's part. Once the account is moved, your messages are not sorted by date (on the server) anymore.

Now as to why it's not the default in AquaMail, at least for Hotmail accounts -- I actually don't know how many uses (%%) are affected.

My account migrated just fine, preserving the order. I suspect not everyone runs into this...

And then "sync by date range" is someone less efficient and how many messages "last 10 days" or "last 30 days" varies greatly from one user to another.
« Last Edit: July 29, 2016, 10:43:21 pm by Kostya Vasilyev, Aqua Mail »
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