Author Topic: Delete confirmation missing  (Read 11565 times)

LordLanky

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Delete confirmation missing
« on: June 14, 2016, 10:07:15 am »
Love the new update especially the snazzy animations.

Noted the delete confirmation settings are being ignored for both swiping and for the main delete command.

v1.6.2.4 on HTC10

mikeone

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Re: Delete confirmation missing
« Reply #1 on: June 14, 2016, 10:25:30 am »
You will find these options in the app's settings:
> go to the app's main window (account list view) > Menu button > Settings > Confirmations and undo >..
see screenshot

LordLanky

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Re: Delete confirmation missing
« Reply #2 on: June 14, 2016, 10:33:20 am »
Yeah and they don't work

Sent from my HTC 10 using Tapatalk


LordLanky

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Re: Delete confirmation missing
« Reply #3 on: June 14, 2016, 11:47:26 am »
Undo isn't the problem, that works as it did before.

Previously if you swiped to delete a message or selected and deleted messages then a confirmation appeared (with the option ticked appropriately in the settings).

Since yesterday's update this functionality has stopped operating and emails are deleted without any further user confirmation.

LordLanky

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Re: Delete confirmation missing
« Reply #4 on: June 14, 2016, 12:35:26 pm »
That's bonkers. I'll give it a try.
The two features are mutually exclusive: there is a distinct requirement for both.

LordLanky

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Re: Delete confirmation missing
« Reply #5 on: June 14, 2016, 12:37:40 pm »
That doesn't work...  Undo and delete confirmation are required independently.

LordLanky

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Re: Delete confirmation missing
« Reply #6 on: June 14, 2016, 04:39:14 pm »
That's got to be a joke response? Have you read the thread?

The new functionality has a conceptual issue within, in that the undo and delete confirmation features are mutually exclusive.

If you disagree then the implication of this thread is that the implementation of the new features are receiving poor feedback from the users.

Summary: undo and delete confirmation need to be unlinked.

LordLanky

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Re: Delete confirmation missing
« Reply #7 on: June 14, 2016, 05:00:40 pm »
I apologise unreservedly for the impolite question.

I have articulated the issue incorrectly.

Summary: undo and delete confirmation features are mutually exclusive; please remediate.


Kostya Vasilyev

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Re: Delete confirmation missing
« Reply #8 on: June 14, 2016, 11:23:42 pm »
Re: The new functionality has a conceptual issue within, in that the undo and delete confirmation features are mutually exclusive

There is no conceptual issue.

Yes they are exclusive.

There are two ways in UI design to handle "dangerous" operations:

1 - Asking the user beforehand if he/she is sure, really really sure.

This is how it used to work.

Downside (one of): slows down the flow, since requires an additional user action every time.

2 - Going forward with the said "dangerous" operation, and show some sort of Undo button / panel etc.

This is how it works now, if "undo" is enabled.

If you disable "undo", the new version will work the old way -- "ask for a confirmation first, and since the user indicated that he/she is really really sure, there is no need for undo".

Both asking for a confirmation and then having an undo panel is redundant, and there is no combination of settings that would do it this way.
« Last Edit: June 14, 2016, 11:25:51 pm by Kostya Vasilyev, Aqua Mail »
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Delete confirmation missing
« Reply #9 on: June 14, 2016, 11:51:29 pm »
...
Since yesterday's update this functionality has stopped operating and emails are deleted without any further user confirmation.
The new 'undo' functionality is another kind of confirmation.
 
I will give you an example:
Right after deleting a message the (new) 'undo panel' appears and the user will be able to undo the recent action within a reasonable time. After this time the 'undo toast' disappears which results in a 'automatic' confirmation.

This procedure is a very very useful and comfortable new functionality which I learned to appreciate very much.

If you really don't like the 'automatic' confirmation (= undo panel) then, however, you are still in the position to disable this feature in the settings and go back to the traditionally confirmation windows - as mentioned by @Paris Geek.

I recommend to give the new feature a try.
« Last Edit: June 14, 2016, 11:55:02 pm by mikeone »

LordLanky

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Re: Delete confirmation missing
« Reply #10 on: June 15, 2016, 09:56:03 am »
@mikeone thanks. I think that's the point here, I _have_ tried and I do like both features.

Whilst "mutually exclusive" might be a subtle overstatement, the toast undo messages aren't an intrusion, sımply an opportunity.

So the feedback here is that at least this user wants both delete confirmation and undo toast panels.




mikeone

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Re: Delete confirmation missing
« Reply #11 on: June 15, 2016, 09:46:34 pm »
So the feedback here is that at least this user wants both delete confirmation and undo toast panels.
Sorry, but the only choice open to the user is (and will be) either the new way (perform the action first, then show an undo panel / button) or the old way (ask the user for a confirmation first,  then perform the action).

Kostya's fully reasonable explanation you will find in his recent post:
http://www.aqua-mail.com/forum/index.php?topic=4759.msg27421#msg27421

PS:
The next version will have a help screen for "undo instead of confirmations":
http://www.aqua-mail.com/forum/index.php?topic=4767.msg27463#msg27463
« Last Edit: June 16, 2016, 07:31:18 am by mikeone »

LordLanky

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Re: Delete confirmation missing
« Reply #12 on: June 16, 2016, 07:29:23 am »
Whilst I clearly disagree, this approach leaves a gap elsewhere - if I use swiping to "hide on server" the "confirmation only user" isn't afforded the undo option.

There is a requirement for both features.


mikeone

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Re: Delete confirmation missing
« Reply #13 on: June 16, 2016, 07:36:19 am »
Whilst I clearly disagree, this approach leaves a gap elsewhere - if I use swiping to "hide on server" the "confirmation only user" isn't afforded the undo option.

There is a requirement for both features.
There is no swiping action 'hide on server" but "Hide (keep on server)" which means 'Hide the message in the app and keep it on the server'.
« Last Edit: June 16, 2016, 07:52:24 am by mikeone »

LordLanky

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Re: Delete confirmation missing
« Reply #14 on: June 16, 2016, 07:42:57 am »
I am sorry. I should have typed "hide (keep on server)". It was lazy shorthand on my part.

There is a requirement for both features.