Author Topic: Message notifications after android lollipop update  (Read 3906 times)

Shoshin

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Message notifications after android lollipop update
« on: May 09, 2016, 01:41:28 pm »
Good morning

I'd set up for coloured message notifications to appear when new email arrived - different colours that matched the colours I've assigned to the accounts. Since updating my phone's OS to lollipop, I just get 1 white icon and can't see the option in settings to change this.

Any suggestions would be appreciated.

Thank you.

Kostya Vasilyev

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Re: Message notifications after android lollipop update
« Reply #1 on: May 09, 2016, 02:30:18 pm »
There is more detailed info on this in the FAQ (just search the page for "icon").

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Shoshin

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Re: Message notifications after android lollipop update
« Reply #2 on: May 09, 2016, 04:26:34 pm »
Thank you both for the reply. I now get 2 or 3 (I have 3 email accounts) white icons which makes no sense now that they're not coloured. Is it possible to change a setting so that I just get 1 notification icon even if there are new emails in more than one account?

Thanks

Kostya Vasilyev

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Re: Message notifications after android lollipop update
« Reply #3 on: May 09, 2016, 04:46:41 pm »
IMO, it's still useful to have multiple icons -- if you swipe down to expand the notifications, each has a "subtitle" with the account name.

However, you can have a single (combined) icon if you enable: app settings -> smart folder -> "use for notifications".

The smart folder is what I called the app's "unified inbox".

The setting mentioned by @mikeone is for something else.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/