OWS/Office365 Folders

[spisuk]

Afternoon,

Terrific app, simply terrific. 

When i connect to my Office365 account for some reason Aquamail doesn't see most of my folders... i only have maybe 10 of them, but it sees SENT/JUNK/DELETED/CLUTTER plus the first 4 "user created" folders.  i can't get it to find any others no matter what i try.

i'm sure its something simple, but i can't figure it out

THanks

[StR]

You need to configure which folders you want to sync with the server besides the "standard" (default) ones.
Please, read the FAQ: item "How do I access server side folders?"
http://www.aqua-mail.com/?page_id=227

[spisuk]

THanks tried, that and i have configured a few, like Clutter, but it can't even find half of them.  they do not display and searching for them with the search tool doesn't not yield anything

THanks

[StR]

I believe "search" wouldn't find any folder that is not listed. It's just a help of finding something when you have a long list of folders.

I have not used Office365, but I remember Kostya mentioning here earlier that you can not access "shared" folders in Exchange accounts (and I am not sure if that was via EWS only or both, EWS and IMAP).
You are not talking about those, are you?

Besides that, - sorry, I don't have any other ideas at this point.
Maybe Kostya will have some suggestions.

Just in case, are you sure you are using EWS or IMAP type of connection to your account, and not POP3? But then, you said you could create and use some folders, which is an indication that it must be EWS or IMAP.

Maybe you can post a screenshot of the screen when you open "other folders", cann't you? Maybe that would give some clues of what's happening there.
Also, please mention your device's Android version (in case Kostya is aware of some peculiarity with the built-in libraries in some versions).

[Kostya Vasilyev]

Please capture the issue in the app's debug log (see the signature) with "raw session data" enabled.

Once you've enabled the log file, long press the account -> options and folders -> folders and wait a bit to let it fully refresh.

[spisuk]

here you go

for the record, in outlook my inbox looks like this
inbox
  acd
     IA
     Prot-Gnd
  BD
    ARES
    ISW
   RESCUE
  Calendar
  DAU
  Drafts
  Gordons
  PACT
    ATC
  PCOTM
  Sent
  Tasks
  Trash
  Travel
Drafts
Sent
Deleted Items
Clutter
Junk Email
Outbox

[spisuk]

sorry one more post, here is a PNG of my inbox so you can see the layout.. this is a screenshot from outlook2010

[Kostya Vasilyev]

Thank you for the log.

Are we talking about folders like PACT, PCOTM, Travel?

And let's say RESCUE does show in AquaMail?

[spisuk]

If i go into other folders in aqua
i see

Inbox
   BD
     ISW
     RESCUE
ATC
Clutter
Deleted Items
Drafts
Junk Email
Sent items


and thats it... nothing else comes across or is offered as an option to sync.  i'm not sure if its not pulling the whole tree but yes, i'm looking to get foders like Travel, PACT,  and so on and so forth... ideally access to all..

[Kostya Vasilyev]

Yes, thanks, think I'm seeing something.

[spisuk]

thanks, let me know if you need more info...  this has been going on for many many version, so i don't think its new.  i

[Kostya Vasilyev]

Yes, this is not a new issue, neither is it specific to AquaMail, and is apparently widespread enough to warrant this post (from a world famous Exchange expert):

http://www.slipstick.com/developer/code-samples/change-outlook-folder-type-export/

I added a workaround on my side, please look for it in the next -dev version (hope it works -- my Exchange folders are not like that).

[spisuk]

Thanks, i've gone thru and done the property mapping on my account.  This originated as a POP account, then to IMAP, then to exchange... 

I'll check it in aqua in a second, but thank you!

[Kostya Vasilyev]

If you've made the change to your folders, and they started to show in Aqua -- then I'd rather remove the workaround, because there is no telling what those folders (with unusual "folder class") may be.

[spisuk]

yes i've gone in and it fixed it.  they were all .IMAP folders as the page listed.  once i changed them to .NOTE and restarted aqua, they showed right away.

thank you much!!!!!!!