Messages not deleting

[Patbud]

When deleting my messages, they at first disappear but then will reappear. Sorry if this has been discussed before, I couldn't find anything using the search. Can anyone help? Thanks

[mikeone]

When deleting my messages, they at first disappear but then will reappear. Sorry if this has been discussed before, I couldn't find anything using the search. Can anyone help? Thanks

Is your account configured as POP3 or IMAP or EWS  (Exchange Web Services) ?

[Patbud]

Thanks for the quick reply. It's POP3

[mikeone]

Thanks for the quick reply. It's POP3

For the first step please have a look into the FAQ:

http://www.aqua-mail.com/?page_id=227

The second item "What are the options for deleting messages?"  should answer some POP3 related questions.

If this doesn't help, you're welcome to come back here.

[Kostya Vasilyev]

How are you deleting messages? Move to Deleted, Delete Immediately, Hide?

How soon do they re-appear (instantly, after next mail check, next day)?

If it's a POP3 account, and there are more than a few dozen messages in the app's Deleted folder, then please long press it and choose "Delete All", this will purge those messages from the server.

However:

If this is your v..net account, the preset for this mail provider in AquaMail is IMAP.

And so please check that the app's Deleted folder is properly "mapped" to a server folder.

- Long press the account
- Options and Folders
( at this point you'll see either POP3 Options or IMAP Options which will tell you how the account is set up in AquaMail )
- Tap into Folders (if it's IMAP)
- Let it refresh
- Find the server side Deleted folder ("Bin", "Trash", "Deleted Items", "Deleted Messages", whatever it's called)
- Tap the folder name, choose "Sync with Deleted"