Author Topic: Backing Up  (Read 5772 times)

Cheemag

  • Newbie
  • *
  • Posts: 4
Backing Up
« on: December 25, 2015, 07:21:44 pm »
Hello. Have just started with Pro version.

I cannot back up. [Backup] keeps coming back to the password input page.

I'm trying to save to the internal memory, not to Gluggles Cloud as I wish to keep Google out of my life as far as possible.

Backup doesn't seem to accept a folder on the device despite my having selected one in the 0/range.

Where do I go from here ?

Regards,

Cheemag?

mikeone

  • Hero Member
  • *****
  • Posts: 2762
Re: Backing Up
« Reply #1 on: December 25, 2015, 07:35:44 pm »
Hello. Have just started with Pro version.

I cannot back up. [Backup] keeps coming back to the password input page.
Backup doesn't coming back, it's going forward to the password input page  :)

How can I make a backup of my mail accounts?

Use Menu in the main window, then choose “Backup and Restore”. You can choose the folder by tapping on the grey "Folder" button > Then tap on "Backup" > on the next screen you 1. have to enter a password and 2. can choose back up all account settings, and optionally include the program’s settings > OK .
Please note that the backup file is encrypted.

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Backing Up
« Reply #2 on: December 25, 2015, 11:00:51 pm »
The "root" of the "memory card that's not a memory card" on recent Android versions is:

/storage/emulated/0/

and you might want to create a folder under that using a file manager.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Cheemag

  • Newbie
  • *
  • Posts: 4
Re: Backing Up
« Reply #3 on: December 26, 2015, 07:12:36 pm »
Hello. Have just started with Pro version.

I cannot back up. [Backup] keeps coming back to the password input page.
Backup doesn't coming back, it's going forward to the password input page  :)

How can I make a backup of my mail accounts?

Use Menu in the main window, then choose “Backup and Restore”. You can choose the folder by tapping on the grey "Folder" button > Then tap on "Backup" > on the next screen you 1. have to enter a password and 2. can choose back up all account settings, and optionally include the program’s settings > OK .
Please note that the backu


p file is encrypted.

 At that stage I've already entered a password ... twice. It keeps going back there.

Regards,

Cheemag.

Cheemag

  • Newbie
  • *
  • Posts: 4
Re: Backing Up
« Reply #4 on: December 26, 2015, 07:19:13 pm »
The "root" of the "memory card that's not a memory card" on recent Android versions is:

/storage/emulated/0/

and you might want to create a folder under that using a file manager.

There are already two folders there in a folder named backup: aquamail and aquamail.account.backup which appear to be encrypted. Are these the result of what I have been trying to achieve?

If so, I'll move them to the real SDcard where hopefully Gluggle won't be able to access them.

Regards

Cheemag

mikeone

  • Hero Member
  • *****
  • Posts: 2762
Re: Backing Up
« Reply #5 on: December 26, 2015, 07:26:48 pm »
Yes, AquaMail AquaMail's backup file is named "aquamail.account.backup"

You can move this file to the (external) SD card by using a file manager app.
« Last Edit: December 26, 2015, 07:33:39 pm by mikeone »

Cheemag

  • Newbie
  • *
  • Posts: 4
Re: Backing Up
« Reply #6 on: December 28, 2015, 02:42:35 am »
This is all sorted now. Thanks to all who responded.

--

Cheemag.