Author Topic: Aqua Mail and SideSync  (Read 3446 times)

Gaby

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Aqua Mail and SideSync
« on: November 02, 2015, 10:41:56 am »
Hello,

I am using the AquaMail Pro for over a year and happy with it.

Now I have a question. When i use SideSync to share the screen from my Samsung galaxy S5 in Windows or Galaxy Tab and open AquaMail, the SydeSync screen stays black. I am not able to read anything in AquaMail.

AquaMail is the only programm I have this problem. 
I am using Android 4.4.2, AquaMail 1.5.9.14, SideSync 4.0.2.309

Is there a solution for this? Thanks for help..
Gaby

Gaby

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Re: Aqua Mail and SideSync
« Reply #1 on: November 02, 2015, 05:55:02 pm »
I found the solution! I have to disable the Pin code lock.
Now the mails are visible.

mikeone

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Re: Aqua Mail and SideSync
« Reply #2 on: November 02, 2015, 11:38:53 pm »
I found the solution! I have to disable the Pin code lock.
Now the mails are visible.
You having to disable the Pin code lock in AquaMail or in SideSync?

Kostya Vasilyev

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Re: Aqua Mail and SideSync
« Reply #3 on: November 03, 2015, 01:12:53 am »
In AquaMail, and it's mentioned in the FAQ (search for "screenshot").
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Aqua Mail and SideSync
« Reply #4 on: November 03, 2015, 01:17:07 am »
Thanks.