Author Topic: EWS and Office 365: ErrorNonExistantMailbox  (Read 3306 times)

okoetter

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EWS and Office 365: ErrorNonExistantMailbox
« on: September 11, 2015, 05:11:19 pm »
Hi,

our company moved to Office365. Whenever I sync my mail with Aquamail I get a toast message displaying a few seconds saying this:

Error synchronizing mail: Mail folder is missing on the server: ErrorNonExistantMailbox.

Any idea what this means? All mail is fetched without problems and then the message is displayed.


StR

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Re: EWS and Office 365: ErrorNonExistantMailbox
« Reply #1 on: September 11, 2015, 08:26:37 pm »
From the information provided, it looks like it is exactly what it says:
"Mail folder is missing on the server".
I suspect that it might be a folder that exists on your phone and it doesn't exist on the server, and that folder is configured to be synced.

You can check in the Account Settings -> Folders which folders are configured to be synced, and that might give you a clue.
Alternatively, you can create a log, and catch that error in the log, and see yourself which folder is giving the problem.

Kostya is on vacation now.
You can create a log and e-mail to him (check how to do that in the signature of any of his postings), and he'll respond to you with the details on or after September 18.

okoetter

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Re: EWS and Office 365: ErrorNonExistantMailbox
« Reply #2 on: September 12, 2015, 01:20:18 pm »
From the information provided, it looks like it is exactly what it says:
"Mail folder is missing on the server".
I suspect that it might be a folder that exists on your phone and it doesn't exist on the server, and that folder is configured to be synced.


Exactly that was the problem. Problem solved. Thanks a lot!