Author Topic: IMAP Folders  (Read 3145 times)

MrMister

  • Newbie
  • *
  • Posts: 1
IMAP Folders
« on: February 02, 2013, 10:27:19 pm »
When I move a message to a folder, the folder disappears and is no longer visible in the folder list. Does anyone have an idea on how to fix this?

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12742
Re: IMAP Folders
« Reply #1 on: February 17, 2013, 11:20:08 pm »
Hi,

Sorry you've run into a weird issue like this. I've not seen anything like it on my devices.

Could you remove the account from the app (long press -> Delete the account), re-create it if possible, then see if the issue persists?

If it does, I could investigate if you were so kind as to record a debug log, under Support on the site: http://www.aqua-mail.com/?page_id=232
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/