Author Topic: Email notification to Identity displays Gmail account rather than Identity name?  (Read 4173 times)

arzoo

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Hi All,
My AquaMail configuration has two identities set up for my Gmail account (which is pulling email from another server). Everything works fine receiving and replying to emails (from the Identity accounts). But I’ve noticed when an email is received from one of the Identity accounts, the notification displayed on the phone (Galaxy S6) displays the Gmail account rather than the Identity account. Is there any way to have the notification display the Identity account or name?

Thanks

arzoo

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Here’s my setup; I have my own domain hosted by 1and1 with a couple of email accounts. For this example, I’ll call the emails 1@mydomain-dot-com and 2@mydomain-dot-com. I also have a Gmail account, let’s call it stub@gmail-dot-com. The Gmail account is configured to pull (via pop3) the two mydomain accounts.

Over in AquaMail, I added the Gmail account (stub@gmail-dot-com) and configured the two folders (1@mydomain-dot-com and 2@mydomain-dot-com) to sync via IMAP. Then I set up Identities so that I could send or reply to email from 1@mydomain-dot-com and 2@mydomain-dot-com via the 1and1 smtp server.

All this works perfectly. Here’s the flow;
1.   An email is sent to 1@mydomain-dot-com (on the 1and 1 server).
2.   Gmail pulls the email (via pop3) from the 1and1 server and assigns the label/folder 1@mydomain-dot-com.
3.   AquaMail pulls the email from Gmail (stub@gmail-dot-com via IMAP) and displays a notification on my phone (see attached image).
4.   The email ends up in a folder (called 1@mydomain-dot-com) under the stub@gmail-dot-com account.
5.   If I reply to the email, it is sent using the Identity (1@mydomain-dot-com) through the 1and1 smtp server.

The problem for me is that the phone notification displays the email as sent to stub@gmail-dot-com. I would like it to display the email as sent to 1@mydomain-dot-com.

I understand that Identities are used for sending emails (not receiving), but I would think AquaMail should still be able to display the Identity name on the notification. Maybe I need to request this as an enhancement.

Kostya Vasilyev

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That's reasonable, I'll write it down.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

arzoo

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