Author Topic: main mail just keeps loading. over and over and over  (Read 8833 times)

pects99

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main mail just keeps loading. over and over and over
« on: June 12, 2015, 03:24:02 pm »
Hi. So ive recently updated to lillipop. I have a galaxy s4 and the pro version of aquamail. Suddenly when i go to my main email inbox its always loading fo scanning new mail. Keeps Loading and shows 1.56 sec then 3.5 sec then 2.4 etc. The mail list is blank but just keeps loading. I cannot access my current mail.

pects99

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Re: main mail just keeps loading. over and over and over
« Reply #1 on: June 12, 2015, 04:30:18 pm »
On top of this i uninstalled and re installed with same problem. I have 2 email accounts in it. The one i always use has the problem while the other one doesn't. Weird.

Antares

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Re: main mail just keeps loading. over and over and over
« Reply #2 on: June 12, 2015, 05:57:33 pm »
I'm experiencing this problem as well, on both my Android devices running Aqua Mail with Yahoo accounts (IMAP). It won't load any mails. However, as for my case, I believe that it's caused by some Yahoo server problems. Webmail is working fine. Other, non-Yahoo accoints are fine as well. On my desktop, Thunderbird only loads the first 200 (oldest) mails in every folder on my Yahoo account.
If anyone has more info on this issue, please share :-)

iainmann

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Re: main mail just keeps loading. over and over and over
« Reply #3 on: June 12, 2015, 07:06:19 pm »
Same problem for me with two BTinternet accounts in the UK, which use Yahoo servers. Constant "loading".

mikeone

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Re: main mail just keeps loading. over and over and over
« Reply #4 on: June 12, 2015, 07:49:13 pm »
Maybe similar issue like this one (something broken at Yahoo's server):
http://www.aqua-mail.com/?p=1981
« Last Edit: June 13, 2015, 10:59:52 am by mikeone »

mikeone

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Re: main mail just keeps loading. over and over and over
« Reply #5 on: June 12, 2015, 07:51:59 pm »
On top of this i uninstalled and re installed with same problem. I have 2 email accounts in it. The one i always use has the problem while the other one doesn't. Weird.

Please describe your server and account (name, configuration, etc.)

pects99

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Re: main mail just keeps loading. over and over and over
« Reply #6 on: June 12, 2015, 08:13:26 pm »
Its through Rogers that uses Yahoo. Might be a Yahoo issue but ive tried using blue mail and there are no problems.. thing is i hate blue mail.
imap.mail.yahoo.com
smtp.mail.yahoo.com
Havent touched any settings, just concerned its a bug with new Lillipop?

Kostya Vasilyev

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Re: main mail just keeps loading. over and over and over
« Reply #7 on: June 12, 2015, 08:47:01 pm »
I got more than a dozen email messages about it today.

It *is* Yahoo.

Their IMAP server returns data that can only be called garbage.

Thunderbird and Outlook are also affected.

https://answers.yahoo.com/dir/index?sid=396546162&link=list

Fffffuck!!! I'm soo angry at those idiots.

They break their IMAP server every few months.

This time it's worse than ever before.

Maybe the "oh so lovely and oh so smart Ms. Meyer" should just shut down Yahoo Mail and say "sorry, we just couldn't do it".

« Last Edit: June 12, 2015, 09:18:21 pm by Kostya Vasilyev, Aqua Mail »
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

iainmann

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Re: main mail just keeps loading. over and over and over
« Reply #8 on: June 12, 2015, 10:48:19 pm »
Seems to be working again now.

Kostya Vasilyev

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Re: main mail just keeps loading. over and over and over
« Reply #9 on: June 12, 2015, 11:02:36 pm »
I just got a message from another user about it working again.

Well, with Thunderbird *and* Outlook both broken, I'm sure it is/was an "all hands" day for the engineers :)
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

iainmann

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Re: main mail just keeps loading. over and over and over
« Reply #10 on: June 12, 2015, 11:04:47 pm »
I just got a message from another user about it working again.

Well, with Thunderbird *and* Outlook both broken, I'm sure it is/was an "all hands" day for the engineers :)

Engineers? More like engineer! :)

Antares

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Re: main mail just keeps loading. over and over and over
« Reply #11 on: June 12, 2015, 11:48:24 pm »
Yep, all working now :D

pects99

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Re: main mail just keeps loading. over and over and over
« Reply #12 on: June 13, 2015, 01:33:26 am »
Working on my end now. Thanks again for the followups.

Kostya Vasilyev

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Re: main mail just keeps loading. over and over and over
« Reply #13 on: June 13, 2015, 08:32:26 pm »
>> Engineers? More like engineer

Hmm, this may explain things.. If Yahoo only has one person working on the whole Mail project :)

Yes, I got a few more email messages that things are mostly fixed.

And just in case -- turning off app settings -> message list -> "load more messages automatically when scrolling" -- fixes the "infinite sync" (although won't do anything to actually make messages show).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

iainmann

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Re: main mail just keeps loading. over and over and over
« Reply #14 on: June 16, 2015, 12:38:04 am »
Looks like it's broken again. Back to continuous "Loading".