Author Topic: How to completely move the app and the messages to new Phone  (Read 51224 times)

Khaled.Rifa3i

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Hi All,
I've just got my new phone, i want to move all the data related to Aqua Mail from the old phone to the new one ( including Mail Messages), because the emails are deleted from the server so can't sync them to the new phone, my new phone is not rooted.

Please Help It's completely Urgent.

Khaled.Rifa3i

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Re: How to completely move the app and the messages to new Phone
« Reply #1 on: May 28, 2015, 12:31:23 pm »
Hello ParisGeek,
thanks for your help
my old phone is Huawei Ascend P6 (P6-U06) Running Android KitKat 4.4.2 With EMUI 3.0 ( Rooted )
my new Phone is Galaxy S6 Duos (SM-G920F) Running Android Lolipop 5.0.2 ( Not Rootes ) and i don't want to root to avoid voiding the warranty.
Aqua Mail Version: 1.5.5.34.
on my old phone i can access the the system files with root explorer, but again i don't want to root the new handset.

i know there is titanium backup, with it i can backup and restore the AquaMail, but it requires root and i am not welling to root.

Is there any solution without rooting the new handset, If not i would like to mention that i ran through Helium App from ClockworkMod,
which allows Apps and data transfer from phone to phone without needing root access, but while trying it I've got this message  ( Screen Shot ).

« Last Edit: May 28, 2015, 12:41:33 pm by Khaled.Rifa3i »

Khaled.Rifa3i

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Re: How to completely move the app and the messages to new Phone
« Reply #2 on: May 28, 2015, 12:44:39 pm »
Thanks Again for your prompt response,
yes i am using pop3 , our company mails only support POP3 with only 15 MB inbox size that's why i need to move the messages from phone to phone.

P.S. i've edited my 1st comment.

Khaled.Rifa3i

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Re: How to completely move the app and the messages to new Phone
« Reply #3 on: May 28, 2015, 01:02:05 pm »
Thanks Alot,
I welcome his answer to this especially regarding the Helium app, as it looks like he can save me 2 years of email messages. 

Kostya Vasilyev

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Re: How to completely move the app and the messages to new Phone
« Reply #4 on: May 28, 2015, 03:41:22 pm »
AquaMail does not support copying messages between devices -- you can backup and restore your app settings and accounts, and it's assumed that messages are still available on the mail servers and will re-sync.

Now, if both of your devices were rooted, you'd be able to copy all of the app's data (including the message database), but that isn't something I can "officially" support either.

I see that in your case, neither applies, because of 1) a very limited mail storage quota and 2) not wanting to root the new tablet...

Well, I'm really sorry.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

pyler

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Re: How to completely move the app and the messages to new Phone
« Reply #5 on: May 28, 2015, 05:33:19 pm »
adb backup/restore doesn't reauire root, but it requires some skills.

So databases can't be part of AquaMail's backup? I think you (well, app) can access your own files in app data directory, or now it is not possible?
Do you want to use the latest AquaMail version?
Try AquaMail Updater!

Kostya Vasilyev

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Re: How to completely move the app and the messages to new Phone
« Reply #6 on: May 28, 2015, 07:36:47 pm »
Well, I could save the database -- with some additional work to reconnect various _id values (accounts, folders, etc).

As for "adb backup" -- I have "android:allowBackup="false"" because Google's developer agreement says you can't store passwords in their backup.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

pyler

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Re: How to completely move the app and the messages to new Phone
« Reply #7 on: May 28, 2015, 07:45:33 pm »
How can they verify it? :D
Do you want to use the latest AquaMail version?
Try AquaMail Updater!

Kostya Vasilyev

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Re: How to completely move the app and the messages to new Phone
« Reply #8 on: May 28, 2015, 08:15:09 pm »
I'm just not going to have any experiments here.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: How to completely move the app and the messages to new Phone
« Reply #9 on: May 28, 2015, 11:15:29 pm »
Well, I could save the database -- with some additional work to reconnect various _id values (accounts, folders, etc).

As for "adb backup" -- I have "android:allowBackup="false"" because Google's developer agreement says you can't store passwords in their backup.

Kostya,
The current backup file already contains passwords (from the account configurations).
Will be also a password stored in the message database file(s).

Kostya Vasilyev

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Re: How to completely move the app and the messages to new Phone
« Reply #10 on: May 28, 2015, 11:59:36 pm »
Yes, but it's just a file, and the user can store it anywhere they wish, it's their decision.

I'm talking about the agreement between me and Google, necessary to use Android's built-in "back up your apps, settings and WiFi passwords".

Apparently backing up passwords is a no-no there.

There is also a requirement to notify the user before backing anything up -- seems intrusive, I mean someone just installed the app, and gets prompted for "Allow back up data to Google cloud?" -- I'm sure it's going to scare a certain percentage of new users.

But now that backup & restore support Google Drive, it should cover more people.

---

But back to backing up actual messages -- that's different, it's something that would need time before it works, and I still think (even though the OP's case is different) -- that these days,  most people's emails are there on the servers, including older ones.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: How to completely move the app and the messages to new Phone
« Reply #11 on: May 29, 2015, 12:58:48 am »
Okay, thanks for your explanations . I understand  your thoughts.

However, it's a specific issue which is related  only for POP3' accounts when the messages are downloaded to the device and deleted on the server.

A solution for this case would be very helpful for the affected users.

Kostya Vasilyev

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Re: How to completely move the app and the messages to new Phone
« Reply #12 on: May 29, 2015, 12:58:06 pm »
It's not limited to POP3 -- someone may have a low server quota and turn off "sync deletions" for IMAP so that old messages stay.

But -- and sorry if this doesn't sound nice:

I think when someone has a *business* mail account where old messages are *important* because they have to do with *customers* and their *activity* (and so on and so forth) --

-- then maybe, just maybe, such *business* mail account shouldn't have a storage quota that only lasts a week?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Khaled.Rifa3i

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Re: How to completely move the app and the messages to new Phone
« Reply #13 on: June 02, 2015, 07:51:14 pm »
Dear Kostya,

First I am not the owner of this organization or responsible of the IT Dept Here, my desktop still have all the Data, but i am travelling all the time and i need them on my mobile.

I would really appreciate if you take a look to this App by ClockworkMod (Helium), It's really fantastic, after i bought the pro Version i was able to sync most of my apps from the old handset to the new one ( Including their Data) without root and it worked like charm - except for AquaMail and two more apps - where backup is not allowed, through this app, i connected the both devices to the computer to enable the app on them, after that i connected them both to my dropbox account, where the Sync process take place.

better than that, although i am pro edition owner of Aqua Mail, i found a free app called Type Mail, and i tried this process (Helium App) between my two handsets and it worked perfectly both ways including attachments.

i think enabling the backup option in Aqua Mail will not break any privacy conditions or policies, it gives the owner of the messages the right to move them to another device if he wanted to, in fact it's a huge advantage for users like my Case. 
 
P.S. my old handset still have the Aqua Mail, and i am still syncing it, just hoping you to decide to enable the backup option, so i can migrate it to my new phone, because really it's two years of business emails and they are very important to me, Just can't loose them.

Just let me know your decision.

pyler

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Re: How to completely move the app and the messages to new Phone
« Reply #14 on: June 02, 2015, 10:21:49 pm »
Maybe Kostya can build APK with that flag for you (and maybe do such APKs for every stable versions).

Not ideal, but it is a good compromise.
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